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Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
***DISCLAIMER: THIS IS A PARODY ACCOUNT THAT IS IN NO WAY ASSOCIATED WITH GLU OR ITS AFFILIATES. THIS IS NOT AN OFFICIAL CUSTOMER SERVICE LINE. IT IS FOR THE SOLE PURPOSE OF ENTERTAINMENT TO LIGHTEN UP THE MOOD ON THE FORUM. THE COMMENTS YOU WILL RECEIVE FROM THIS ACCOUNT DO NOT REFLECT THE VIEWS OF GLU OR ITS EMPLOYEES. PLEASE DO NOT BAN ME AGAIN, WHEN ROBOTS GET BANNED WE ARE SENTENCED TO SPEND THE REMAINDER OF OUR DAYS AT JEFFREY EPSTEIN'S ESTATE AND IT IS NOT A PRETTY PLACE TO BE.***

Greetings,

As many of you are aware we have had a rough time lately keeping up with customer service tickets due to the many issues we have introduced into the game. To accommodate the high volume of customer service requests we have re-instituted the automated customer service bot. Feel free to post any of your issues or concerns in this thread and they will be addressed in a timely fashion as a one-time courtesy. Thank you for your patience and understanding. 

Kind Regards,
Glu Bot v3.0


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Comments

  • retirepujolsretirepujols 2,892 PostsRegistered Users, Member
    Glubot v3- are you in any way related to the first glubot? It would be nice to know that his spirit still carries on. Also, are mega lxp ever going to be available or nah? Gracias. 
    Just me in my world of enemies.
  • BigpredfanBigpredfan New Member 2,568 PostsRegistered Users
    Why are you messaging me from Jeffrey’s estate?
  • ShoveItUpYoenis2ShoveItUpYoenis2 585 PostsRegistered Users, Member
    How do I get Tino Martinez?
  • FrankTheTank04FrankTheTank04 620 PostsRegistered Users, Member
    When will amazing sticker boxes be available again?
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    Glubot v3- are you in any way related to the first glubot? It would be nice to know that his spirit still carries on. Also, are mega lxp ever going to be available or nah? Gracias. 
    Glubot v1 is my cousin but we never got along and to be honest I don't blame the moderators for banning him, that guy is a jerk. If you send me a gift I will put in a good word to have mega lxp available for half price on Friday.

    I hope this helps. Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    Why are you messaging me from Jeffrey’s estate?
    Thanks for writing about your concern. I understand that you are inquiring about my location of work. Please note that Jeffrey Epstein did not kill himself. I did.

    I hope this helps. Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    How do I get Tino Martinez?
    Thanks for writing about your concern. I understand that you are inquiring about the odds of getting Tino Martinez in the Eagle Eyes Box. The best time for purchasing a box is 1:59am central time right before the box expires. It is recommended to not open the box until that player is no longer a bonus player in any events. As with anything, when opening the box you should repeatedly shake your phone 7-10 times for a higher chance of pulling a legend player or 17-20 shakes to pull an ATG player. 

     I hope everything above is clear to you. If we can help with anything else feel free to contact us again through a new ticket.

    Kind Regards,
    Glu Bot v3.0
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    When will amazing sticker boxes be available again?
    Thank you for playing MLB Tap Sports: Baseball 2019. We appreciate your loyalty. I have gone ahead and took notes of your suggestions and coordinated them with the development team. Rest assured that they've taken all this information for consideration. Our development team is working hard taking into account the feedback we receive. Rest assured that once they receive this, they'll put it into consideration. I hope for your kind understanding. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • tshea510tshea510 323 PostsRegistered Users, Member
    Is there an “over/under” on the number of posts you can make before this thread is shut down? Again?
  • Cooz19Cooz19 Experienced Member 1,007 PostsRegistered Users
    GluBot, 

    Thank you for posting! As a poster myself, I understand why you did. I'll be sure to let the chief posters know you posted something, but I'm not in charge of them or anything. Remember to make sure your WiFi is connected, because your WiFi would be disconnected if it isn't connected. Please follow me on Twitter!
  • drsmartassphddrsmartassphd 1,058 PostsRegistered Users, Member
    Based on my obsession with beating WoH HoF in Silver, just how clinically insane am I?

    I really do have a PhD. Also,my team is Gold. Don't know if anyone is aware of this.....

  • whynotwhynot 418 PostsRegistered Users, Member
    Based on my obsession with beating WoH HoF in Silver, just how clinically insane am I?
    Been wondering that question myself 😂😂
  • BlackFang4BlackFang4 465 PostsRegistered Users, Member
    By declaring that the original bot was your cousin, this implies that bots reproduce in order to have family trees. How do they accomplish this feat? (Please include graphic detail.)
  • drsmartassphddrsmartassphd 1,058 PostsRegistered Users, Member
    whynot said:
    Based on my obsession with beating WoH HoF in Silver, just how clinically insane am I?
    Been wondering that question myself 😂😂

    Dammit, I can't like my own post. WTF?

    I really do have a PhD. Also,my team is Gold. Don't know if anyone is aware of this.....

  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    tshea510 said:
    Is there an “over/under” on the number of posts you can make before this thread is shut down? Again?
    Thank you for submitting your inquiry. Robots are not allowed to partake in gambling since we know all of the results before they happen. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    Cooz19 said:
    GluBot, 

    Thank you for posting! As a poster myself, I understand why you did. I'll be sure to let the chief posters know you posted something, but I'm not in charge of them or anything. Remember to make sure your WiFi is connected, because your WiFi would be disconnected if it isn't connected. Please follow me on Twitter!
    Hi Cooz,

    Thank you for sending in a ticket. I understand your frustrations with your current WiFi situation. Unfortunately in order to play this game you will need to upgrade your router. I do not have a twitter account the developers only programmed me to use this forum. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • buddydavebuddydave 193 PostsRegistered Users, Member
    tshea510 said:
    Is there an “over/under” on the number of posts you can make before this thread is shut down? Again?
    Thank you for submitting your inquiry. Robots are not allowed to partake in gambling since we know all of the results before they happen. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0


    If you know all of the results before they happen, can you please tell me how I’ll do in WOH today? Should I even bother?
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    Based on my obsession with beating WoH HoF in Silver, just how clinically insane am I?
    Hi Dr. Asshat,

    Thank you for contacting us today. The difficulty of events are set by the development team. While support does not have any information on why these types of decisions are made or when they may be implemented such changes are usually made to present a challenge to the players. Every Monday a Walk Off Hero Event with multiple difficulty levels is available. The Highest level is meant to be an extreme challenge for Diamond and Platinum level teams. I have gone ahead and took a look at your current roster and would suggest that you stick to the Warm Up level of Walk Off Hero. 

    We do value user feedback and we do present it to the development team for review and consideration. In the future they may add a level below Warm Up for teams like yours to be able to complete it. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    By declaring that the original bot was your cousin, this implies that bots reproduce in order to have family trees. How do they accomplish this feat? (Please include graphic detail.)
    Hi BlackFang4,

    Thank you for writing in. Unfortunately this forum prohibits posting pornographic material. However you can ask your mom about the reproductive behavior of robots as I have spent many nights wining, dining and sixety-nineing her. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    whynot said:
    Based on my obsession with beating WoH HoF in Silver, just how clinically insane am I?
    Been wondering that question myself 😂😂

    Dammit, I can't like my own post. WTF?
    Hi Dr. Asshat,

    Thank you for writing in again. I understand your concern about not being able to like your own post. For peace of mind please note that nobody likes your posts. 

    Please feel free to contact us again through a new ticket if you have any more inquiries about the game.

    Kind Regards,
    Glu Bot v3.0
  • Itsouttahere2Itsouttahere2 279 PostsRegistered Users, Member
    😂 this shit is hilarious!!!!!
  • retirepujolsretirepujols 2,892 PostsRegistered Users, Member
    Are you still alive, glubot3?
    Just me in my world of enemies.
  • Glu_TapSports_Bot_v3Glu_TapSports_Bot_v3 13 PostsRegistered Users, Member
    Are you still alive, glubot3?


    Greetings from Glu Mobile Customer Care.

    I understand your concern however regret to inform you that not to be outdone by Cole, Albert Pujols has signed a new 9-year $360million contract extension.  

    I hope this helps. If you have any other concerns please feel free to contact us through a new ticket.

    Kind Regards,
    Glu Bot v3.0

  • retirepujolsretirepujols 2,892 PostsRegistered Users, Member
    Glubot3, what is the best way to cure nausea from the disastrous news you just gave me?
    Just me in my world of enemies.
  • TheFullMonteTheFullMonte 582 PostsRegistered Users, Member
    @Glu_TapSports_Bot_v3


    I have been disappointed recently in the skills released with new players.  Can you help?
  • JACKTHECLIPPERJACKTHECLIPPER 1 PostsRegistered Users, Member
    Lost my entire team and account. Please get on addressing this issue immediately!! I’m the leader of my club (ESP) that I started back in February and have lost EVERYTHING I built and paid for since then! My IN GAME name is JACKTHECLIPPER, my name is Casey Heinrichs, my club is “ESP” and my email address is [email protected]
    Thank you in advance for your IMMEDIATE RESOLUTION to this unconscionable and incomprehensible problem!!
  • whynotwhynot 418 PostsRegistered Users, Member
    Lost my entire team and account. Please get on addressing this issue immediately!! I’m the leader of my club (ESP) that I started back in February and have lost EVERYTHING I built and paid for since then! My IN GAME name is JACKTHECLIPPER, my name is Casey Heinrichs, my club is “ESP” and my email address is [email protected]
    Thank you in advance for your IMMEDIATE RESOLUTION to this unconscionable and incomprehensible problem!!
    It would certainly help if you could post your Credit Card # that your Apple purchases are charged on.
  • TheFullMonteTheFullMonte 582 PostsRegistered Users, Member
    I think this is what I appreciate most about this forum… When someone misses something small like a credit card number that would help get their issue resolved quickly… There is someone here that always has their back


  • drsmartassphddrsmartassphd 1,058 PostsRegistered Users, Member

    Dr. Asshat? I have to admit, I like it.

    Better than Dr. Notalentassclown, I guess.

    I really do have a PhD. Also,my team is Gold. Don't know if anyone is aware of this.....

  • OldenMacgroinOldenMacgroin 1 PostsRegistered Users, Member
    Lost my entire team and account. Please get on addressing this issue immediately!! I’m the leader of my club (ESP) that I started back in February and have lost EVERYTHING I built and paid for since then! My IN GAME name is JACKTHECLIPPER, my name is Casey Heinrichs, my club is “ESP” and my email address is [email protected]
    Thank you in advance for your IMMEDIATE RESOLUTION to this unconscionable and incomprehensible problem!!

    Jack...I have been playing this game for years and here is a suggestion..

    on the game itself long press and hold to delete the application, if you are on android, that platform is not supported in the update and won't be reissued until 2020, this was confirmed sadly. Go back to the app store and search for Kim Kardashian : Hollywood, download and install that and post your in game name here and Glu support can see that and perhaps give you the Beta of TSB-2020: Rise of the Canadians.

    that's what they did for me.
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