Got on my second pull on the lite box today. Yes the odds for other players are much less, but getting the Prime specials are 3.5% for the full value box (700) and 1% for the lite (250). I will take my chances with the lite, as you can pull nearly 3 to 1 boxes.
It wasn’t exactly no. But they did say there was nothing they could do about it, as the development team is involved. I lost the convo, as o went back to them asking how long it would take.