Anyone else having this issue the past couple days? Typical cs response says it’s not their problem, even though vids can be viewed in other aspects of the game...
I know it is beta, so I'll give them a break, but this is the exact stuff that makes people leave the game. They threaten to cap our gold videos, and they severely limit them. Customers are going to flee from this game fast if this holds true for the full release.
I know it is beta, so I'll give them a break, but this is the exact stuff that makes people leave the game. They threaten to cap our gold videos, and they severely limit them. Customers are going to flee from this game fast if this holds true for the full release.
Let’s be honest, do you think they care? I don’t know the answer but I’m guessing that videos iaee not their big revenue stream, not with the prices they charge. So if some f2p guys leave its most likely offset by the f2p guys that are hooked and start paying.
As an example take me, I was a f2p guy for 4 years and now I’m a VIP, and it sure wasn’t cause glu likes me!
I'm confused by what you mean by 5.7 and 5.8. You mean the round and level?
I know it is beta, so I'll give them a break, but this is the exact stuff that makes people leave the game. They threaten to cap our gold videos, and they severely limit them. Customers are going to flee from this game fast if this holds true for the full release.
Let’s be honest, do you think they care? I don’t know the answer but I’m guessing that videos iaee not their big revenue stream, not with the prices they charge. So if some f2p guys leave its most likely offset by the f2p guys that are hooked and start paying.
As an example take me, I was a f2p guy for 4 years and now I’m a VIP, and it sure wasn’t cause glu likes me!
Let’s be honest, do you think they care? I don’t know the answer but I’m guessing that videos iaee not their big revenue stream, not with the prices they charge. So if some f2p guys leave its most likely offset by the f2p guys that are hooked and start paying.
As an example take me, I was a f2p guy for 4 years and now I’m a VIP, and it sure wasn’t cause glu likes me!
What was it that changed your approach from f2p to VIP level spending?
"It's amazing how much work you can put in without gangly-ass legs in the way" - Sir Tdub71
I know it is beta, so I'll give them a break, but this is the exact stuff that makes people leave the game. They threaten to cap our gold videos, and they severely limit them. Customers are going to flee from this game fast if this holds true for the full release.
Couldn’t agree more.. major issue for lots of players and not just f2p guys lots of vips like myself.
Let’s be honest, do you think they care? I don’t know the answer but I’m guessing that videos iaee not their big revenue stream, not with the prices they charge. So if some f2p guys leave its most likely offset by the f2p guys that are hooked and start paying.
As an example take me, I was a f2p guy for 4 years and now I’m a VIP, and it sure wasn’t cause glu likes me!
What was it that changed your approach from f2p to VIP level spending?
Monthly gifts, plain and simple. Figured since I am hooked I will give them the blood money to get them in upcoming years and then try to stay close to my f2p roots. The problem is, spending is as addictive as the game itself!! Going to be hard breaking the habit
I'm confused by what you mean by 5.7 and 5.8. You mean the round and level?
Anyone still having issues with videos resetting? This definitely will make or break me being willing to play. I’m ok with this 150 video limit I would just like a schedule On when this will happen
It reset for me yesterday evening at 8pm. I was out of the game and came back in to see already reset.
I'm fine with the 150 video limit. I'm finding it pretty hard to reach the limit with my work schedule as it is. I'm accruing resources and grinding gold for now not really building my team other than my keepers.
Customer service is much needed used they’re not answering ugh
Their definitely still working on this free for gold video counter . There has to be a bug they're not able to figure out . Mine works a few days and then not , for no reason. Tonight working thankfully
I have had this happen twice - once during beta and again today. The common thread in both those times was that I had the app open when the count was supposed to reset (5pm Pacific currently). I will make a point to close the app before 5pm and reopen after 5pm to test this theory, but I have done that every other day and it has reset without issue. Worth a shot for those of you experiencing the same. In the meantime, you missed out on a day of videos (750 gold max) like I did.
unfortunately I don’t find that as a good excuse in their part. These things should be worked out well before it becomes a mass problem. Now I have to wait another day to farm for gold, and CS is now three days without an answer too lol
CS for 2019 is non existent. Long story short: I played Monday, won a player, then used about 50K in LxP to get him up to G2. I go back to his profile and he was back to B1, but my LxP, Evo, and gold were gone. CS has yet to reply. LOL
Also, I can tell you that if I wanted to waste my time watching videos in 2019, it would work with no limit, so their "advertisers" reply is BS.
Why you all continue to give these thieves money is beyond me.
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
CS for 2019 is non existent. Long story short: I played Monday, won a player, then used about 50K in LxP to get him up to G2. I go back to his profile and he was back to B1, but my LxP, Evo, and gold were gone. CS has yet to reply. LOL
Also, I can tell you that if I wanted to waste my time watching videos in 2019, it would work with no limit, so their "advertisers" reply is BS.
Why you all continue to give these thieves money is beyond me.
your reply is so ..."2019"
Nothing in life is as beautiful as the Balsamic thread.
The videos are annoying because the screen goes dark for like 10 seconds after watching one. It would be nice to watch them in quick succession like I did in '19
The videos are annoying because the screen goes dark for like 10 seconds after watching one. It would be nice to watch them in quick succession like I did in '19
"Save your time and just buy the gold, please"
GLU
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
Comments
care? I don’t know the answer but I’m guessing that videos iaee not their big revenue stream, not with the prices they charge. So if some f2p guys leave its most likely offset by the f2p guys that are hooked and start paying.
As an example take me, I was a f2p guy for 4 years and now I’m a VIP, and it sure wasn’t cause glu likes me!
I'm fine with the 150 video limit. I'm finding it pretty hard to reach the limit with my work schedule as it is. I'm accruing resources and grinding gold for now not really building my team other than my keepers.
Just to clarify...
CS for 2019 is non existent. Long story short: I played Monday, won a player, then used about 50K in LxP to get him up to G2. I go back to his profile and he was back to B1, but my LxP, Evo, and gold were gone. CS has yet to reply. LOL
Also, I can tell you that if I wanted to waste my time watching videos in 2019, it would work with no limit, so their "advertisers" reply is BS.
Why you all continue to give these thieves money is beyond me.
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
"Save your time and just buy the gold, please"
GLU
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service