There are way too many players now, collecting sets are becoming arduous at best. Look at today's sets, what a joke. You have to obtain players from 4 different boxes, and 2 of those boxes require insane amount of gold to get just 1 of the players you would need for 1 set. Its out of hand. Last week they actually had a realistic top set (Jorge Polanco - 10% chance, with a franchise player, and a POTW player), I would bet my bottom dollar more people played and spent more gold in total for that event than will in today's event.
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Thus the reason why I will never go beyond Gold, only play a few events, and now cut my farming time.
Oversaturation of players sucks. There's nothing special any longer about chasing someone and landing them. Chances are good the same thing will be released a day later.
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service