Not that I know of. Heard of points disappearing because someone got jailed but never a whole clubs points. Notify cs, by Monday they should respond d asking for a screenshot of the points disappearing.
I'm confused by what you mean by 5.7 and 5.8. You mean the round and level?
This exact thing happened to me on Thursday. All club points and about half my club challenges reset about an hour before the end of the event. I reached out to CS and naturally they’re still working on it. We got a vague gift yesterday for compensation about “event issues” but I hope that doesn’t mean they’re not going to compensate us with all the rewards we should have gotten.
same thing happened to my entire club, completely reset last night - went from top 10 in an easy bracket to zero points and a very difficult bracket... notified CS.. they probably will tell me to screw. Another reason I won't be downloading 21.
Two people in my club had the club challenge points reset mid week, but mine didn’t. They can tally points again but since mine didn’t reset it doesn’t count it toward my club points. It is like we are in two different clubs. And since that we fell short of the weekly club box due to lack of clash entries!
I emailed CS. They gave me the club box as one of my accounts I could verify that 6 were completed. I did not however get the rewards from the individual challenges that were completed. I pulled 1000 gold so I will cut my losses.
All of my club points are gone. Is this because we switched to BG being in the spotlight now? Or is this yet another Glu screwup? Guess I’ll know in the morning when Prime is back for the bonus. EVERYTHING is showing zero, except for Milestones in FP, which I screenshot along with the News of 8X multiplier. Never played a game where you MUST screenshot EVERYTHING!
Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
My club points hasn't thankfully zeroed out but I just took a screenshot and will do it again before I go to bed so if some shenanigans happen during the night I have some proof.
I logged this morning played some prime games. My prime rank was #10. Just logged back on and saw that my prime rank was reset back to zero. Did I get re bracketed because I played a couple more prime games just now and now I'm ranked 958.
🤷♂️🤷♂️🤷♂️ I went from around 370K club points Friday night to zero Saturday morning and CS dept is like crickets. Just another Glu event with flaws.
Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
my club points just reset as well - happened during last weekend's event and again for this weekend's event. What a joke, CS department has kept up the BS for a full week now and it happens again! Can't wait to hear how they manage to blame this issue on all of us instead of rightfully compensating us for the rewards we are going to miss out on.
It's being looked into, but based on what I've seen, it appears to be related to the multiplier switch between bgs/primes.
Will they try to make things right or will it be sorry about our bad luck but do please play again at our next multi event, oh and uh please enjoy our double gold while it only works half of the time and that's because of your WiFi... For the record I did enjoy multi event until these shenanigans happened....
my club was in the top 10 this weekend and last weekend before this happened.. absolutely ridiculous.. any takers on if CS will provide compensation equivalent to placing top 10 for both events.. not holding my breath By my math, that is 6,200 gold, 130k LXP, 130k PXP, 2 club event boxes, 42 evo, and 64k cash... thanks GLU!!!!
It's being looked into, but based on what I've seen, it appears to be related to the multiplier switch between bgs/primes.
That was my guess as mine disappeared after the switch to BG multiplier. CS finally said it is being forwarded to the ‘appropriate department’. Even with screenshots, they’re afraid to do anything it seems
Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
It's being looked into, but based on what I've seen, it appears to be related to the multiplier switch between bgs/primes.
That was my guess as mine disappeared after the switch to BG multiplier. CS finally said it is being forwarded to the ‘appropriate department’. Even with screenshots, they’re afraid to do anything it seems
Forwarding to appropriate department is not taking responsibility. They aren't, if they say there is a problem then they will owing people back comp from the first multi event and now from this one.
It's being looked into, but based on what I've seen, it appears to be related to the multiplier switch between bgs/primes.
Will they try to make things right or will it be sorry about our bad luck but do please play again at our next multi event, oh and uh please enjoy our double gold while it only works half of the time and that's because of your WiFi... For the record I did enjoy multi event until these shenanigans happened....
At minimum, I'd expect them to adjust things for those that were negatively impacted.
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By my math, that is 6,200 gold, 130k LXP, 130k PXP, 2 club event boxes, 42 evo, and 64k cash... thanks GLU!!!!