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Vivian29

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  • I lost them *all* several times, always in the night from Saturday to Sunday. It is one of the game's many many many bugs. For two days now I have not been able to even access the friend or duel area - game asks for my name and tells me it is taken. I have never been able to play without bugs. Never any problems with other…
  • Thank you for your advice. I tried it, but it didn't help, unfortunately. Internet speed is excellent and I never have any problems with other games, just with this one. This morning, all my friends were gone once again (always happens in the night from Saturday to Sunday) and bots filled their spaces. Four open duels were…
  • Hmm, interesting, there seems to be a wide variety of bugs. I do get the "check connection" one as well, forgot to list it in my first post - simply too many bugs to remember. With all the other games I play/played, there are *never* any bugs at all. Here, so many. Strange and very annoying.
  • 4. I wasn't sure, but I just tested it: when I challenge someone to a duel, the entry disappears after a while - I don't get the three points if the duel is forfeited, I don't get a result if it is played, it just disappears as if I never did the duel.
  • 1) Nobody on the forum, Facebook or customer service is interested in taking care of the bugs 2) I have had unforfeited duels showing up for three months now. Informed customer service twice, to no avail 3) Since yesterday I only get duel suggestions for people who have better equipment etc than me, regardless of the…
  • Were any of the bugs fixed or is it just a new venue?
  • I hope they fix the unforfeited duels bug before churning out a new location.
  • Some are the videos where you get gold, but the ones that run without being prompted are basically the price you pay for free game play. A bit annoying at times, but I think it's a reasonable price to pay.
  • They have allegedly been "working" on it for more than two months...
  • Interesting how quickly they can react to and fix things if it's in their interest, while glitches causing difficulties for players remain ignored for months.
    in Holeeee Comment by Vivian29 March 2017
  • I got the solution on Facebook - click on "Back" as soon as the whole social stuff message comes up. Worked for me :-).
  • I resubmitted and asked when they are fixing this, and got a reply after a week. It only said they were working on it and to be patient, so I don't think resubmitting helps. They don't reply to anything here anymore, neither do they reply on Facebook, it's all a bit frustrating. I wish they would have fixed the known…
  • No replies here or on Facebook even though an increasing number of people are reporting problems. Do they want us to stop playing?
  • Yes, that happened to me several times (and I did use prep recipes and lost them this way.) Also, when I lost a duel, I got the losing message twice, not sure if points were deducted twice. I also have unforfeited duels open for more than a week now. The duel screen doesn't always work, sometimes the area is just black and…
  • Same here, five duels not forfeiting :-(.
  • I qualify for all restaurants, but I get the Burger place far more often than other restaurants, which I find a bit annoying.
  • It annoyed me to no end as well. But I got used to it and now I usually don't even remember it used to be different. So just give it some time :-)
  • I have that as well, but only when I put new stuff in too quickly. I now put new stuff in when the other dish is on the spicing board, not when it is still in the cooker. This takes care of the issue for me.
  • I personally don't think that there should be a refund for boosts. Yes, it is annoying if they go to waste because of forfeiting, I know that myself. But I think it's part of the inherent risk. You can freely decide whether you use one of your boosts or not and you know there is a risk of the other party forfeiting the…
  • The last number shows how many of these dishes you can have at once, the first number shows how many you have at the moment.
  • Well I don't know what they did, but ever since yesterday the Duel Area runs smoothly again. Well done :-)!
  • Does anybody else have the issue that the duel area has become even slower in the past days? It takes forever to do a duel and the cross-platform issue of no stats showing is worse as well. So I wait up to six or seven minutes for the opponent's stats to show up and then they are all 0. This is seriously affecting game…
  • I have had the same problem since yesterday, though only with the Duel Section. Very annoying. No problems with any other programs that require an internet connection. Last week, the game crashed while I was in the middle of a duel, so I ended up losing 19 points for a duel I would have won without a crash. It's a great…
  • It's not a matter of "getting good". I can serve all my customers, but it was a useful feature to be able to combine dishes, and I don't like that they removed it. It disturbs the nice flow for me.
  • To my knowledge the game has always be one that requires an Internet connection to play. I have hardly any crashes, if you are experiencing such problems it might be good to contact customer support directly.
  • Nice thread. I agree - there are some bugs but overall this is a fab game and my experiences with customer support were very good as well. Also love the new stuff that can be bought with duel tickets. Major improvement!
  • I can't combine even without a warmer. I don't like this, it should still be possible to combine.
  • I had that with an opponent who had 0% of everything, but still got 1000 points. I was wondering how this is possible. If they are cheating, is there anything that can be done, can they be banned?
  • This feature was working well again for a while but ever since yesterday, there seems to be a bug again. When I click on the video option, there is a sound and some movement on the screen but no video plays. It doesn't give the message that no video is available, it's rather as if the game is trying to play a video but it…
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