Turning off the wifi worked as far as being able to play the game but the daily goals and trial venue and the news announcements will not open because it requires internet connection. When I turn the wifi back on, the game will not launch.
Thanks for letting me know about this. This is great information to pass to the development team. I see some players mentioning about ads. If you guys don't watch the ads, does the game stay stable for you?
Still only working completely offline. Sometimes it loads my Google play info and crashes right after that, sometimes the splash screen stays up for 20 seconds and then crashes, sometimes it crashes seconds after launch. I tried reopening after crash 3-5 times as suggested and still no luck. hope it's fixed soon as I miss playing this game!!!
Same issue... After the update I crashed and can no longer get on, it just crashes while loading... I have tried no Wi-Fi as well... Nothing... I even reinstalled the game several times and it'll let me get on for 5 minutes, then just crashes... I too have android
@DashingMike yes I am on android. No achievement for September login bonus. If I load the game in airplane mode (offline), let it load completely, then turn off airplane it works fine and loads achievements, daily goals, news, etc. Has not yet crashed after 10min playing but I haven't tried any free gold offers or videos yet. Thanks for your hard work & help!!
Game starts ok with wifi disabled. After enabling wifi I can still play episodes and complete season finales. Trying to watch a video or spin a wheel with wifi enabled results in an immediate crash. Running Android 7.
Mine has been crashing as well. The minute I start the game, it stops working, and shuts down. I'm on an android; I've cleared the game's cache several times, restarted the tablet, it'll work for a few minutes and then crash again. This started happening 2 days ago.
I am back at the Table Steaks tutorial and it crashes every time I try to log into Facebook to retrieve my game, so the game is totally unplayable for me, I can't even do the daily tasks or spin the wheel as it is pointless.
Thank you so much for your patience! I know a lot of you guys weren't able to play the Series Finale for Pieces of Ate so we will run the event again with the prize for Android users at a later time! Thanks for sticking with us!
I play on an iPad that is up to date, has plenty of space available, and has plenty of bandwidth. I have not been able to open the app for almost a week. Crashes on the opening screen every time. Airplane mode does not fix this. Is there a fix coming?
Crashing here for the last few days. I updated my iPad to iOS 12, rebooted, toggled wifi but still am getting the message that multiple crashes have been detected and to contact customer service.
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Please can we have a rough time frame?