This is the THIRD time during a weekend event where my progress restarts when I am about to win the last item in the game! I am so angry because I spend real money and my time on this game. I am so done now. Does anyone know how to get my progress back?? I want that hair so bad!
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Before exiting the game, trigger the loading screen around 4-6 times (or more if you want to play safe). You can do this by going in and out of venues/ traveling to different cities/ entering and exiting closet.
This has helped people that has this issue, and me personally, although I still experience it but the frequency has been lesser.
So disrespectful.
I lost progress and gems and my game was setback to 2 months ago. TWO MONTHS AGO.
Daily KKH player since 2014 ~ iOS
#KKH4Life
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I checked my event progress, the progress is correct for earnables, but gift box is wrong the items I won are not checked. I then checked wardrobe and everything I've won is gone. I think the update helped make the event progress not set back/reset but still you can lose everything you won.
:(:(
Daily KKH player since 2014 ~ iOS
#KKH4Life
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Glad he got your issue sorted out and let's hope this week's problem-free!
I just went into my game and I lost the remaining event stuff I was left with. Rolled back to after updating the game.
So annoying to receive Aubrey's "hanging out" call for the like 5th time.
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