Is everyone in your group in the same time zone? Someone in my Krew just informed me that she still has 10 minutes left before hers is up so maybe that's why
Well in my time zone event is over. After it ended the picture shows up where it says: add me to krew. Like I'm not in a krew at all, even tho' I was. Game is glitching obviously...
I dont receive the items too, i make 200 points and the game say a message im not in krew, and i click in the chat and im in a krew, all okay but i dont received the items and others 3 people of my krew dont receive too
Did the same to me i cleared my cache then uninstalled the game restarted my device and reinstalled the game the pop up didn't show but my items are there
Put me down for having the same problem. Opened the game and it wanted to add me to a krew. Reloaded the game and I was back in my krew, but no prizes.
Around 3 people from my Krew didn't receive the prizes too and this is by far one of the stressful weekend events I've experienced there was so many bugs and glitches...
Did the same to me i cleared my cache then uninstalled the game restarted my device and reinstalled the game the pop up didn't show but my items are there
Can anyone else try this? The last time I deleted the game I wasn't the admin of the krew anymore... I'm not sure if I want to risk it...
Yep me and Phoenix from my Krew did not receive the items either even though I was the top contributor and Phoenix no 4 out of 20 members with more than enough points to have gotten the items...
If you haven't received your prizes yet, please send me a private message with your ID, platform (iOS/Android) and krew name.
To get your ID:
1.) Open the Options Menu by tapping the threelines on the top-left of the main game screen.
2.) Tap the 'help' button to open the Help Page
3.) Your ID is listed in the middle of the HelpPage
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
If you're on the mobile site click on full site click on Kalinda's username and it'll say send private message under her profile or you can send a PM under yours and change it from your name as the receiver to KalindaKing.
If you haven't received your prizes yet, please send me a private message with your ID, platform (iOS/Android) and krew name.
To get your ID:
1.) Open the Options Menu by tapping the threelines on the top-left of the main game screen.
2.) Tap the 'help' button to open the Help Page
3.) Your ID is listed in the middle of the HelpPage
Thanks for posting this Kalinda! I just sent you a private message with my info and I also told my krew to as well. There were quite a few people in my krew that never received their prizes despite having over 30 points and our krew coming in first. I appreciate you doing this for the players.
If you haven't received your prizes yet, please send me a private message with your ID, platform (iOS/Android) and krew name.
To get your ID:
1.) Open the Options Menu by tapping the threelines on the top-left of the main game screen.
2.) Tap the 'help' button to open the Help Page
3.) Your ID is listed in the middle of the HelpPage
Perhaps you could give us some insight on why this is happening?
Comments
Can anyone else try this? The last time I deleted the game I wasn't the admin of the krew anymore... I'm not sure if I want to risk it...
Daily KKH player since 2014 ~ iOS
#KKH4Life
____________________________________________________________________________
Hey LeahAnn. I just tried it and I did not get the prizes.
Thank you for the answer. So I definitely won't try it...
Another girl in our krew who didn't get the prizes just tried it as well, and she also didn't get the prizes. So there's that!
well let's hope an email will be affective...
To get your ID:
1.) Open the Options Menu by tapping the threelines on the top-left of the main game screen.
2.) Tap the 'help' button to open the Help Page
3.) Your ID is listed in the middle of the HelpPage
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
If you're on the mobile site click on full site click on Kalinda's username and it'll say send private message under her profile or you can send a PM under yours and change it from your name as the receiver to KalindaKing.
Thanks for posting this Kalinda! I just sent you a private message with my info and I also told my krew to as well. There were quite a few people in my krew that never received their prizes despite having over 30 points and our krew coming in first. I appreciate you doing this for the players.
Perhaps you could give us some insight on why this is happening?