I’m curious as to see how exactly glu is going to respond to yet another ticket mess up. Will it be the same as last time... I guess we’ll have to see. They better not brush this under the rug
Of course they will,like always. Or maybe femme fatal bug didnt happen as well as all the same sys Problems after it.
It's very unfortunate that people have to contact Glu support to get compensation. This is very unprofessional, what about people who aren't on the forum or just don't know how to contact them? I understand it's hard to track everyone since there is so many game accounts, but they should at least leave a message in the game to tell people to contact them if their looks didn't receive votes! I just hope they will address the issue to everyone. The only thing which seems right is giving the dress to every player, but pretty sure they won't do it since money seems to be the only thing in their mind (though at this point it's not seems to be, but is, since it's not the first time that it happens). A few months ago I would hope that this mess would be a great way for them to learn and make changes in the SYS system, but after the femme fatale SYS and this one, it won't happen. I just have one last thing to say: lack of transparency from Glu leads to lack of trust from the players.
Hello girls... I am confused... I lost 15th ticket because of glitches at the begining of SYS - I could get it few minutes after event ends... I bought and use two tickets of Triple Threat because I had 3 or 4 TB in my group... Because of that one, 15th ticket I ended up at 6th position. And now many people writing to GLU and get compensation and I feel unfair. I think, like i should get the dress too...
I don’t know what to do - write to them or not, cause I don’t like begging for things, I have my own honor. That game makes me feel annoyed.
Platform: iOS 📱 English isn’t my first language 🇵🇱
Hello girls... I am confused... I lost 15th ticket because of glitches at the begining of SYS - I could get it few minutes after event ends... I bought and use two tickets of Triple Threat because I had 3 or 4 TB in my group... Because of that one, 15th ticket I ended up at 6th position. And now many people writing to GLU and get compensation and I feel unfair. I think, like i should get the dress too...
I don’t know what to do - write to them or not, cause I don’t like begging for things, I have my own honor. That game makes me feel annoyed.
Send them a message,it’s not begging you deserve it
I placed 3rd and was able to get the dress. A few dolls in my group were submitting looks in the last 10 minutes and I was trying to telepathically tell them noooo don’t do it, save your money ! I really do hope everyone gets what they deserve and glu doesn’t just go oopsy daisy. This isn’t a one time thing anymore, it’s a recurring issue and needs to sorted. But their reputation precedes them, so I can see them turning a blind eye on all this sadly.
Technical issues aside, this sys theme also wasn’t it for me. Even though my scores were a averaging 50+, the indecisive voters and all this excessive ticket buying just sucked the fun right out of it; I honestly don’t have anything against people using a ticket or a few but cmon... what’s the point of submitting 10+ 🙄🤷♀️ I just don’t see the point.
I’m a little bit annoyed that I did well that SYS averaging 50 votes per looks and I came 5th behind 4 TBs. I personally can not afford to spend money on this game, I only play for fun but it’s not so fun when you’re constantly missing out.
I get it though, if you spend money you get further/better rewards. I just can’t.
I wake up and my last look has 0 points plus it was my 13th ticket cause I lost my 2nd ticket out of nowhere.. I contacted kalinda and bothing happens. I end at 6th with an average of 52,5 and no dress no nothing!! If norhing of this would happend I’d end with the dress at least but I have NOTHING.
Edit: If glu is going to compensate us with dyes they can keep it to themself that’s not a worth compensation to me.
I’m a little bit annoyed that I did well that SYS averaging 50 votes per looks and I came 5th behind 4 TBs. I personally can not afford to spend money on this game, I only play for fun but it’s not so fun when you’re constantly missing out.
I get it though, if you spend money you get further/better rewards. I just can’t.
I would actually spend real money on the game if it didn't punish its customers for doing it. I mean I'm not going to buy a bundle, k-stars or diamonds if it means that I'll loose my free daily 20 k-stars, and especially after this SYS I'm just disgusted so I wouldn't either way 🤷🏻♀️
I’m a little bit annoyed that I did well that SYS averaging 50 votes per looks and I came 5th behind 4 TBs. I personally can not afford to spend money on this game, I only play for fun but it’s not so fun when you’re constantly missing out.
I get it though, if you spend money you get further/better rewards. I just can’t.
I would actually spend real money on the game if it didn't punish its customers for doing it. I mean I'm not going to buy a bundle, k-stars or diamonds if it means that I'll loose my free daily 20 k-stars, and especially after this SYS I'm just disgusted so I wouldn't either way 🤷🏻♀️
Very true! And I’m happy enough with my 20 kstars a day, wouldnt want to give that up either
Hmmmm so us who were smart enough to just let it go and not submit looks because of the glitch are loosing prizes and the rest are getting everything for free...nice going.
I u gonna contact them because of this? If everyone is going to get free prizes I want them too 🧐
Hmmmm so us who were smart enough to just let it go and not submit looks because of the glitch are loosing prizes and the rest are getting everything for free...nice going.
I u gonna contact them because of this? If everyone is going to get free prizes I want them too 🧐
The problem is that they will just say “well you didnt loose anything since you didnt submit it” so only the ones who did submit at least one and didn't get votes can Actually get the compensation.
Guys! I was playing kkh and took a screenshot of Kenji Hashimoto to say he looked hot on this thread: And then all of a sudden these messages started rolling in!: They gave me the dress and hair!!! And they got back to me, hence the exclamation on the the three short lines on the top left!
🦋iOS Player🦋 *in Olaf’s voice* let’s be friends! Pm me and we can take it from there.
I sent my ticket to glu support last night as soon as it happened, I completely forgot about the fact that the votes may not come in. Sooo around 40 minutes before the end I submit the look and of course, I got no votes. I would have been in the third place. I simply reached out to customer support and went to bed thinking that not much is going to happen. Now you're gonna hate me for this and I am pretty pissed at myself already because I completely forgot to screenshot the feedback before I clicked on the "open new" something. I could swear that a male from customer care wrote that everyone is going to get first prize as they are aware of the problems because I remember how shocked I was. (Update: below there is a screenshot of response that another person took and as it turns out, no, they did not say all players but all affected players.) As you can see I got the prizes. The hair, the dress, 5 energy, k stars and I'm not sure how much (10-15).
I urge the people who didn’t submit their last ticket because of the glitch to contact support too. You were affected just as much. It 100% is not fair that we have to contact support to get compensation, but because of the glitch they’re likely going to give the prizes to everyone contacting support. Everyone should just be getting them added to their game & it is, agreed, completely ridiculous. However, the likelihood of them just adding the prizes to everyone’s accounts is super slim because they’re greedy. Messaging support & telling them the prize you had gotten if you had been able to submit your ticket definitely can’t hurt, & hopefully more people will get their earned prizes that way.
Just to be clear, this isn’t me disagreeing with anyone at all. On the contrary, I couldn’t agree more. I just hope everyone takes every possible option to get their prizes rewarded because this is so ridiculous & unfair. And I’m hoping people who don’t post on the forum might read this & know to contact support too. & hey @Glu, this might be a great time to communicate with all your players via our brand new email chain to tell them to reach out to support if they were affected by your glitch, if you aren’t going to do the right thing & just reward the prizes to everyone.
I hope they are actually going to give everyone 1st place prize! Omg I’d love that hairstyle but I’d be happy even if I got the two dresses which I would have if my look had received votes
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Always looking for new friends
https://www.facebook.com/Bebac ♥️
I just hope they will address the issue to everyone. The only thing which seems right is giving the dress to every player, but pretty sure they won't do it since money seems to be the only thing in their mind (though at this point it's not seems to be, but is, since it's not the first time that it happens). A few months ago I would hope that this mess would be a great way for them to learn and make changes in the SYS system, but after the femme fatale SYS and this one, it won't happen. I just have one last thing to say: lack of transparency from Glu leads to lack of trust from the players.
I don’t know what to do - write to them or not, cause I don’t like begging for things, I have my own honor. That game makes me feel annoyed.
English isn’t my first language 🇵🇱
Always looking for new friends
https://www.facebook.com/Bebac ♥️
I placed 3rd and was able to get the dress. A few dolls in my group were submitting looks in the last 10 minutes and I was trying to telepathically tell them noooo don’t do it, save your money ! I really do hope everyone gets what they deserve and glu doesn’t just go oopsy daisy. This isn’t a one time thing anymore, it’s a recurring issue and needs to sorted. But their reputation precedes them, so I can see them turning a blind eye on all this sadly.
Technical issues aside, this sys theme also wasn’t it for me. Even though my scores were a averaging 50+, the indecisive voters and all this excessive ticket buying just sucked the fun right out of it; I honestly don’t have anything against people using a ticket or a few but cmon... what’s the point of submitting 10+ 🙄🤷♀️ I just don’t see the point.
A+++
🇬🇧
I'm so so sorry for all the players who didn't get their votes. Y'all should get a compensation!!
#daily20kstarsforeveryone
#maledollsmatter
I personally can not afford to spend money on this game, I only play for fun but it’s not so fun when you’re constantly missing out.
Edit: If glu is going to compensate us with dyes they can keep it to themself that’s not a worth compensation to me.
And I’m happy enough with my 20 kstars a day, wouldnt want to give that up either
Always looking for new friends
https://www.facebook.com/Bebac ♥️
level 69
Daily Free Player ❄︎ Nov '19 - now
#UpdateWeekdayTBBoxes ⋆ #TSusingAverages ⋆ #All4ItemsinEventBoxes ⋆ #20VideosforEveryone
𝐈’𝐌 𝐒𝐓𝐈𝐋𝐋 𝐌𝐀𝐃 𝐅𝐑𝐎𝐌 𝟐 𝐒𝐘𝐒 𝐀𝐆𝐎!!!
𝐆𝐋𝐔 𝐆𝐢𝐯𝐞 𝐦𝐞 𝐦𝐲 𝐝𝐚𝐦𝐧 𝐩𝐨𝐧𝐲𝐭𝐚𝐢𝐥!
And then all of a sudden these messages started rolling in!:
They gave me the dress and hair!!! And they got back to me, hence the exclamation on the the three short lines on the top left!
*in Olaf’s voice* let’s be friends! Pm me and we can take it from there.
#daily20kstarsforeveryone
#maledollsmatter
Now you're gonna hate me for this and I am pretty pissed at myself already because I completely forgot to screenshot the feedback before I clicked on the "open new" something. I could swear that a male from customer care wrote that everyone is going to get first prize as they are aware of the problems because I remember how shocked I was. (Update: below there is a screenshot of response that another person took and as it turns out, no, they did not say all players but all affected players.)
As you can see I got the prizes. The hair, the dress, 5 energy, k stars and I'm not sure how much (10-15).
I also think other people who had complained will get their rewards as well:
*in Olaf’s voice* let’s be friends! Pm me and we can take it from there.
#daily20kstarsforeveryone
#maledollsmatter