🎆✨KK:H Update v12.5 - Fame & Family🎆✨

1252628303140

Comments

  • Lisak2Lisak2 New Member Registered Users 203 Posts
    I got the call from Ray, received the two diamonds and it's still not working for me. The only difference in my game is that Ray's office has completely disappeared. Still own the outfit, still says I have to buy or turn it down, the LAX popup is still locked and my npc husband still has no visible body. I contacted customer care and am eagerly awaiting their response, which will undoubtedly be that it's not their fault. I have enough storage, tried it with mobile data, screenshot everything...this game is just getting exhausting. I'm willing to wait out this glitch but not sure I have much more of this in me. I'm leaning toward becoming a free player though. Thanks for letting me low-key rant.

    Did anyone else have the issue with no resolution after Ray's call?  
  • haylow71haylow71 Registered Users, Member 236 Posts
    My videos are not working for the k stars.. these glitches need to be fixed asap. 
  • AnulikaAnulika Registered Users, Member 231 Posts
    2 weeks and 2 days until Black Friday!!! 💜
    And 80 kstars lost due to glitches as glu hates taking accountability. 😂
  • keke0388keke0388 Registered Users, Member 1,285 Posts
    @kokokokonut or @KalindaKing I didn’t get the two diamonds from ray powers call yesterday 
  • kokokokonutkokokokonut Community Moderator Moderators 28,165 Posts
    If you lost stars, or didn’t get the diamonds with Simon’s call, please send a ticket to Customer Care. Go to the top left corner of your game screen. Options/Help/Customer Care   Explain the situation, and attach any screenshots you want to include.   Very sorry for the inconvenience.  :/
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • AnulikaAnulika Registered Users, Member 231 Posts
    If you lost stars, or didn’t get the diamonds with Simon’s call, please send a ticket to Customer Care. Go to the top left corner of your game screen. Options/Help/Customer Care   Explain the situation, and attach any screenshots you want to include.   Very sorry for the inconvenience.  :/
    I had contacted customer care 2 days ago about the k stars, still haven’t gotten a reply 😕
  • kokokokonutkokokokonut Community Moderator Moderators 28,165 Posts
    Sorry about this, I’ll see what advice I can find for you.  Are you able to end that chat and start a new ticket?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • saumyadhingrasaumyadhingra Registered Users, Member 61 Posts
    We still haven’t gotten our contacts back😩 it’s so hard to keep playing at this point I don’t even want to do any reality or quest. We need compensation for this!!!!! 
  • AliBryantAliBryant Advanced Member Registered Users 6,015 Posts
    I have had the same NPC husband since 2015 and I occasionally spent k stars on items for him. Now his closet is completely different and I am missing items that I bought for him. For example, he is wearing pants and a scarf that I dressed him in last week before updating, now neither of those items are in his closet.


    iOS
  • DelphineGarnierDelphineGarnier New Member Registered Users 4,224 Posts
    @AliBryant If I can't use items I already bought my doll's SO, then I'm definitely skipping duets. Glu did that to force people to buy things. 
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #bringbackwinered
    #fixthewine

  • evildeadevildead Registered Users, Member 20 Posts
    im sorry if anyone already posted this but am i the only one who can’t watch videos? this is like the 5th day that i am missing on my 10 daily kstars and i am FURIOUS 
  • jasminnlgjasminnlg Registered Users, Member 210 Posts
    AliBryant said:
    I have had the same NPC husband since 2015 and I occasionally spent k stars on items for him. Now his closet is completely different and I am missing items that I bought for him. For example, he is wearing pants and a scarf that I dressed him in last week before updating, now neither of those items are in his closet.


    Girl! The same thing happened to me! It is so annoying ! And I’ve contacted customer care about it multiple times and they said they can’t do anything about it
  • AnulikaAnulika Registered Users, Member 231 Posts
    Sorry about this, I’ll see what advice I can find for you.  Are you able to end that chat and start a new ticket?
    My videos started working again! I’m not going to bother with customer service, i’m sure I won’t get compensated. Thanks, @kokokokonut, appreciate the help 😊💕
  • TrashleyKKHTrashleyKKH Registered Users, Member 4,385 Posts
    I hope contacts will be fixed soon because I just did the So Chic London tasks and it took so many energy bolts to finish those tasks especially the 8 hours appearance without professional contact. 
    IOS Player 
  • DelphineGarnierDelphineGarnier New Member Registered Users 4,224 Posts
    I haven't really been doing reality shows that much while waiting for the contact issue to be fixed. This is really annoying.
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #bringbackwinered
    #fixthewine

  • ChrysalisChrysalis Registered Users, Member 275 Posts
    I'm on Android and my videos for kstars also have been glitching... I'll wait for a video to load (so it offers a video instead of taking me right to tapjoy offers) and then the screen blinks and I get no video, and no compensation. Hope this gets fixed soon or I won't be able to save kstars!
  • nateonienateonie Registered Users, Member 4 Posts
    All of my professional contacts are gone as well, but it looks like it’s only the ones that I changed their looks. I tried switching them back to their default look, but they’re still gone. I never got around to changing them all, so I have a few left, but only the ones I never interacted with. If you’re reading this and haven’t yet, don’t change your NPCs!
  • AliBryantAliBryant Advanced Member Registered Users 6,015 Posts
    The work around for doing reality shows is just add a bunch of people through konnections that have the caption saying they do reality shows. That's what I did and I am more than half way through the event.
    iOS
  • kokokokonutkokokokonut Community Moderator Moderators 28,165 Posts
    Anulika said:
    If you lost stars, or didn’t get the diamonds with Simon’s call, please send a ticket to Customer Care. Go to the top left corner of your game screen. Options/Help/Customer Care   Explain the situation, and attach any screenshots you want to include.   Very sorry for the inconvenience.  :/
    I had contacted customer care 2 days ago about the k stars, still haven’t gotten a reply 😕
    I’m sorry it’s taking a while, but Customer Care will get to each and every ticket.  Sorry about the delay. 
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • mikaylachimomikaylachimo New Member Registered Users 2,937 Posts
    We released a fix for the goal called Style Even Harder. You'll get a call and then it will go away! The team is aware of glitches in the new update and we're working on a solution.
    @KalindaKing this is still an issue for me, I still have the goal. Does anyone else? I received a call from Simon about his office door not working, but nothing about this goal and it is still there. I’ve tried closing the app and switching locations. 
    platform: iOS 💞 message me for add info!
    follow my gameplay on instagram: mikaylakkh
  • AliBryantAliBryant Advanced Member Registered Users 6,015 Posts
    Fae said:
    I’ve added around 10 actors/producers/professional extras, etc. from Konnections and none of them have shown up but one, it seems it’s just luck based sadly. :’)
    That happened to me at first but then I realized it's not the profession that matters but if in their caption they literally say "reality shows"
    iOS
  • TaekoNeekTaekoNeek Registered Users, Member 21 Posts
    About the changes on SYS system and whatsoever - do male dolls have a chance on winning MALE doll clothing from these boxes?

    Because I don't think it's fair nor reasonable to compete and will girl doll clothing if I will not/do not want to play as a girl dollie
  • nnnooynnnooy Registered Users, Member 229 Posts
    Anyone else can't connect to Facebook?
    I don't know why but it doesn't let me log in...🙄😥
    🦄🌺 Android player 🌺🦄
    🦝☣ A+++ 🦝

  • RRMRRM Registered Users, Member 114 Posts
    I really don't think Glu should be making monthly updates
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.