Hello, this is my first time posting so apologies if I mess something up.
I opened my game today and discovered all of my goals were gone, and I had at least five in queue. I am level 17, A-list. All of that info is still showing, just the goals are gone.
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What device/platform are you playing on?
Do you back up your game?
Is your device rooted/jailbroken?
Is it possible there were jobs that were referred by a friend?
Do you remember what any of them were?
hope we can help figure this out.
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One of the jobs was a party at Brew Palms, one was a magazine cover in Paris, and one was a commercial. There were a couple more but I'm not certain of what they were off the top of my head.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
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🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Are you supposed to save your game? Does it save to a cloud or something? Again, so sorry this is happening, and I didn't mean to lump you all together, except for the fact that it will help to identify a clear glitch.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
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💜Vats
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could someone tell me if they're working on this??
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
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Unfortunately, there isn't anything that can be done for lost progress on Facebook; there are some aspects to FB games that are beyond our control. You can work with Customer Care to retrieve purchases, however.
I am also one of those that spent money on this game, I think people playing KKH on facebook should be warned that something like this can happen. If you guys know that FB game doesnt work correctly why you let people cash on it?
This is really disturbing.
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I'm at level 21 and since the last update i've got a problem. I've lost all my goals and i don't get some news except few call from Simon.
What should i do?
Hi ayaj,
Can you please say what platform you are playing on? If it is iOS, Android, or Facebook. Are you playing on a phone, tablet or computer? Please state this so everyone can help you, however if you are playing on Facebook, it has been known to do that and have some glitch's, just and FYI
Feel free to PM
GC: Hey guys can't add any friends, I have to work out an issue I am having with accepting friend requests on GC. Thanks anyways!
Hi, unfortunately I can't change the Thread title, but this is where all the facebook issues ended up. Let me see what I can do about this. heh heh heh. I'm getting good at this.
I'm going to go look for a message from another thread by gluadmin about the Facebook issues. Stay tuned
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
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💜Vats
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Lol, yes Koko you are getting good with this. I hope he/she has the answer for it, it isn't fun not being where everyone else is.
Feel free to PM
GC: Hey guys can't add any friends, I have to work out an issue I am having with accepting friend requests on GC. Thanks anyways!
I am so sorry that this has happened to you.
So right after you met them your game just upped and restarted on you?
Also if you want you may send a ticket in but just be mindful, of the fact that it could take a while for them to respond.
Please be mindful that as others have said before the FB platform is very unstable, and runs into more glitches than the other ones such as iOS and Android.
Again I am deeply sorry about what has happened to you, ik that is very frustrating.
Feel free to PM
GC: Hey guys can't add any friends, I have to work out an issue I am having with accepting friend requests on GC. Thanks anyways!
Here is what gluadmin had to say, basically you must just start over, if you lose progress in Facebook, at least at this point in time. If you made purchases, with real funds, you can work with Customer Care to retrieve the purchases only.
Noonaluvfood, thanks for your help, but at this time telling people to fill out Customer Care tickets for Facebook issues other than purchases, does nothing more than clog up the wait time for everyone with addressable issues. I know we all feel bad for the instability of Facebook games, but this just can't be fixed at this time.
I am sorry this is happening, but at this point in time, Facebook is a very unstable platform for the game. And as gluadmin has said, nothing can be done.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Here is a recent thread about your issue, and if you read the end, the post from gluadmin explains that there is nothing that can be done at this time.
http://ggnbb.glu.com/showthread.php?126974-Facebook-Users-All-my-Goals-have-Disappeared
I'm very sorry.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda