General Complaints Thread

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  • kokokokonutkokokokonut Community Moderator Moderators 25,832 Posts
    isabeau wrote: »
    Ummmm, not sure what you mean? I guess my digression just came out as one topic among many here--eep! I started out with the correct line of thought, but then meandered off-road a bit! Do you mean post a pic with the dark green top in the fashion thread? If so, I already have a pic or two saved that I can definitely photobucket into there. (Ohhhhh no, I made a verb out of "photobucket"--disastrous!) But yeah, just let me know and I'll add it ASAP! <3


    Nvmd. I found it. It was in my closet, but I gloss over the dark drabs unless it's striking. I thought there was a bright colored top that ties somewhere. I don't always notice things right away. I'm blinded by purples. :)
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜




  • isabeauisabeau Senior Member Registered Users 1,863 Posts
    Nvmd. I found it. It was in my closet, but I gloss over the dark drabs unless it's striking. I thought there was a bright colored top that ties somewhere. I don't always notice things right away. I'm blinded by purples. :)

    Nah, it is indeed a "dark drab."
  • JulesmoJulesmo Advanced Member Registered Users 634 Posts
    Buttiel wrote: »
    Don't call it a Throwback Event. That's it. Don't use the same banner, don't use that megaphone, don't call it a Throwback event.


    Agree with your entire post!
  • ofortunaofortuna Experienced Member Registered Users 137 Posts
    I really hate the lack of utilization for NPCS. for example, you don't earn any industry points for inviting them to a party. I can't tell you how many fashion stylist/models/promoters/celebrities in my 'address book' and they are so useless since Im just working on reality shows!

    also I hate that when I meet new NPCS they arent for networking, just flirting (I know this was mentioned before)
  • Carol DavidaCarol Davida Expert Member Registered Users 6,145 Posts
    ofortuna wrote: »

    also I hate that when I meet new NPCS they arent for networking, just flirting (I know this was mentioned before)

    Yes omg it's extremely annoying. I wished that my dolls can reject them and turn them down into the friend zone. My dolls aren't even slightly interested in dating the unattractive flirtatious NPCs on my games hahaha :D
    Daily Android KKH player

    Carolette Davie (the all-American bittersweet feminist) ➡ the diva's cousin

    If you would like to be friends with me in-game please PM me so that I'll know that you're from the glu forums. Tyvm☺

    Follow me on IG

    #SafeStorage #MaleDollsMatters #BonusStarForParties #BoycottTrendsetters #DontPunishPayingCustomers #MoreAdsForKstars #StopKollections

  • isabeauisabeau Senior Member Registered Users 1,863 Posts
    Yes omg it's extremely annoying. I wished that my dolls can reject them and turn them down into the friend zone. My dolls aren't even slightly interested in dating the unattractive flirtatious NPCs on my games hahaha :D

    Hey, see the thread started yesterday byebyeberna--"Possible updates" in FAQ & Support.
  • Carol DavidaCarol Davida Expert Member Registered Users 6,145 Posts
    isabeau wrote: »
    Hey, see the thread started yesterday byebyeberna--"Possible updates" in FAQ & Support.

    I cracked up from laughter when I saw your post from that thread. My new doll is absolutely disgusted that this old perverted NPC is constantly flirting with her whenever she enters inside of Panino. He's nearly twice her age that he's old enough to be her grandfather. Eww yucky!!!!*cough cough*
    image.php?di=ERYUJ.jpg
    Daily Android KKH player

    Carolette Davie (the all-American bittersweet feminist) ➡ the diva's cousin

    If you would like to be friends with me in-game please PM me so that I'll know that you're from the glu forums. Tyvm☺

    Follow me on IG

    #SafeStorage #MaleDollsMatters #BonusStarForParties #BoycottTrendsetters #DontPunishPayingCustomers #MoreAdsForKstars #StopKollections

  • ofortunaofortuna Experienced Member Registered Users 137 Posts
    I cracked up from laughter when I saw your post from that thread. My new doll is absolutely disgusted that this old perverted NPC is constantly flirting with her whenever she enters inside of Panino. He's nearly twice her age that he's old enough to be her grandfather. Eww yucky!!!!*cough cough*
    image.php?di=ERYUJ.jpg



    HAHAHA who comes up with this?!?!?!
  • tara98goldtara98gold Junior Member Registered Users 87 Posts
    I cracked up from laughter when I saw your post from that thread. My new doll is absolutely disgusted that this old perverted NPC is constantly flirting with her whenever she enters inside of Panino. He's nearly twice her age that he's old enough to be her grandfather. Eww yucky!!!!*cough cough*
    image.php?di=ERYUJ.jpg


    LOL! I had a guy like twice my dolls age do the same thing, may have been this guy! My doll is happily married and isn't wanting to flirt anyways but with a guy twice her age, no thanks!
  • Carol DavidaCarol Davida Expert Member Registered Users 6,145 Posts
    I also wish that my dolls can become friends with their exes again. The poor guys are suffering from amnesia and they can't remember that they've used to date my dolls in the past. All they do now is flirt with my dolls. My dolls would like to work with them professionally, not to get romantically involved with their exes again. Like why can't exes just be friends on this game just like irl⁉
    Daily Android KKH player

    Carolette Davie (the all-American bittersweet feminist) ➡ the diva's cousin

    If you would like to be friends with me in-game please PM me so that I'll know that you're from the glu forums. Tyvm☺

    Follow me on IG

    #SafeStorage #MaleDollsMatters #BonusStarForParties #BoycottTrendsetters #DontPunishPayingCustomers #MoreAdsForKstars #StopKollections

  • wolfandbutler2wolfandbutler2 Experienced Member Registered Users 351 Posts
    I can't believe this game has left me in tears, but that's basically what's happening right now. I just found out that the reason I didn't get the midweek event was because I had "too many event items" so I was forbidden from participating. I am just reeling. I know Glu says they've already changed it for the next update (so what, I have to wait a month or more to get it again??) but I am in total shock at the fact this even happened in the first place.

    I find it really implausible that my game could have reached the "percentage" of items required to not be eligible for the event. I am missing SO MANY items. I've seen people post screenshots of their closets and there is so much I have chased for, so much I covet, so much I have been dying to win someday in a throwback event. The Glu staff member I spoke to said it included "black and gold items". I AM MISSING SO MANY OF THOSE TOO!!!!! Glu says only players who "have almost all the items" would be impacted, but that's not me. I don't have anywhere near "almost all" items. How could this have affected me??

    I can't believe a product I have spent so much money on over the past two years is telling me I don't deserve the opportunity to earn things like other players do. None of it makes sense. Again, I know they're fixing it so you don't need to remind me. I'm allowed to be livid that this happened in the first place. What does it say about how Glu values their customers if this is how we're treated? This is the first mobile game I've ever been invested in and I'm honestly regretting it. I shouldn't be so emotional over a ****ing mobile game, but I feel so insulted right now. I'm being told I don't deserve the opportunity to earn the goodies you get to earn. Talk about a slap in the ****ing face.
    GC: wolfandbutler2 /// IG: wolfandbutler.kkh
  • ZoyechkaZoyechka Senior Member Registered Users 1,187 Posts
    I can't believe this game has left me in tears, but that's basically what's happening right now. I just found out that the reason I didn't get the midweek event was because I had "too many event items" so I was forbidden from participating. I am just reeling. I know Glu says they've already changed it for the next update (so what, I have to wait a month or more to get it again??) but I am in total shock at the fact this even happened in the first place.

    I find it really implausible that my game could have reached the "percentage" of items required to not be eligible for the event. I am missing SO MANY items. I've seen people post screenshots of their closets and there is so much I have chased for, so much I covet, so much I have been dying to win someday in a throwback event. The Glu staff member I spoke to said it included "black and gold items". I AM MISSING SO MANY OF THOSE TOO!!!!! Glu says only players who "have almost all the items" would be impacted, but that's not me. I don't have anywhere near "almost all" items. How could this have affected me??

    I can't believe a product I have spent so much money on over the past two years is telling me I don't deserve the opportunity to earn things like other players do. None of it makes sense. Again, I know they're fixing it so you don't need to remind me. I'm allowed to be livid that this happened in the first place. What does it say about how Glu values their customers if this is how we're treated? This is the first mobile game I've ever been invested in and I'm honestly regretting it. I shouldn't be so emotional over a ****ing mobile game, but I feel so insulted right now. I'm being told I don't deserve the opportunity to earn the goodies you get to earn. Talk about a slap in the ****ing face.
    Wait... That's what they told you? Omg that's like the most effed up, invalid reason ever. I didn't get mine but I didn't send a ticket either. I have so many event items i missed out on that it boggles the mind how they can shut people out from participating because they think the players have "too much".

    Wow. But really once I saw the palettes on here I realized nothing was something I needed, or wanted to covet. If they had the Christmas eyes from last year, I'd be stoked. One girl on here won the GS eyes so at least there's that.
    GC: Zoë Strange
  • hoodstar9hoodstar9 Experienced Member Registered Users, Banned Users 425 Posts
    Sick of Kourtney's mess. I want my doll wearing Kardashian Kollection and clothes like so not skimpy stripper tops and a braided wasp nest.


    Where are the new facial features?? NARS, So Glamm, and Christmas. That's it. Mario is in the game and one would think with his presence and the fact Kim does makeup tutorials on her app there would have some kind of expansion at this point but no. I cannot count how many times people have been asking for separate eyebrows, lips, eyeshadow, etc. I want an event with facials for both guys and girls. No clothes—eyes, lip colors, eyeshadow, nails, hair, beards for the guys, etc.

    wiQhx6E.png

    UGhm8u0.gif


    Special thanks to the clown on the KKH team who came up with the design assistant idea. First, she is forced to hire him, later on, she has to waste energy working with him, and then she has to attend the little queen's sh-t stain of a fashion show. The only redeeming quality of a recent quest with them was insulting their work and telling them how sad their attempt of a "collection" was. I need Ryan Starr to come into the game more and offer alternatives or even the simple option to say "No" and Simon calls with something else, but then again he cannot always be trusted because of the Virtuoso shoe deal he flawlessly screwed up and the laxative/pill advertisement. Not to mention my doll had to meet Simon's escort for a day Coco who was representing an organization whose mission was to save palm trees. When I read that back to myself it sounds incredibly stupid and the person who came up with it is probably the same fool who created the pervert Brandon Marlo and created Brazen and Unity theater. At this point I want my doll to fire the design assistant, Simon, and work for Kardash as a design assistant with special gigs from Kim, h-ll as far as I'm concerned the Kardashians could buy out So Chic from my doll and have her work for them.
  • kokokokonutkokokokonut Community Moderator Moderators 25,832 Posts
    Sigh. We have come full circle. Remember the earlier TB things, they were sales, and a great majority of the players couldn't really participate. So when the throwback events started again.....not a cent to be spent.....4 TB items available if you didn't have a star to your name, it was wonderful for morale, and we all thanked Glu. Now it slowly evolved back to where it again became a selective event. And the majority of the people really making out, buying $100 worth of boxes...most of them aren't spending a penny....if you know what I mean.

    I always buy boxes, but when something wonderful was taken out of the hands of players who grind and grind for a smattering of stars it just seems unfair. A lot of us legit players are buying boxes, but for the love of the game, time for another smack down so cheaters don't get the events. Exclude them, not legitimate players who might not be able to afford to buy boxes, and can't grind during the week to reach 600 points.
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜




  • kokokokonutkokokokonut Community Moderator Moderators 25,832 Posts
    I can't believe this game has left me in tears, but that's basically what's happening right now. I just found out that the reason I didn't get the midweek event was because I had "too many event items" so I was forbidden from participating. I am just reeling. I know Glu says they've already changed it for the next update (so what, I have to wait a month or more to get it again??) but I am in total shock at the fact this even happened in the first place.

    I find it really implausible that my game could have reached the "percentage" of items required to not be eligible for the event. I am missing SO MANY items. I've seen people post screenshots of their closets and there is so much I have chased for, so much I covet, so much I have been dying to win someday in a throwback event. The Glu staff member I spoke to said it included "black and gold items". I AM MISSING SO MANY OF THOSE TOO!!!!! Glu says only players who "have almost all the items" would be impacted, but that's not me. I don't have anywhere near "almost all" items. How could this have affected me??

    I can't believe a product I have spent so much money on over the past two years is telling me I don't deserve the opportunity to earn things like other players do. None of it makes sense. Again, I know they're fixing it so you don't need to remind me. I'm allowed to be livid that this happened in the first place. What does it say about how Glu values their customers if this is how we're treated? This is the first mobile game I've ever been invested in and I'm honestly regretting it. I shouldn't be so emotional over a ****ing mobile game, but I feel so insulted right now. I'm being told I don't deserve the opportunity to earn the goodies you get to earn. Talk about a slap in the ****ing face.


    Hi Wolfie. I know this was from the last Throwback, but have you gotten the Event part of today's Throwback? After this happened last time we were told it didn't work and would be adjusted for the future. I don't understand how, if there are enough TB items I don't have to put together for a palette to buy, why can't I have that same palette to work for, and thus, give me access to the 3 lower prizes that are NOT throwback items?
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜




  • soundsprettysoundspretty Senior Member Registered Users 4,734 Posts
    5 hours into an event and hubby wants a date. LET ME LIVE
    Hi Wolfie. I know this was from the last Throwback, but have you gotten the Event part of today's Throwback? After this happened last time we were told it didn't work and would be adjusted for the future. I don't understand how, if there are enough TB items I don't have to put together for a palette to buy, why can't I have that same palette to work for, and thus, give me access to the 3 lower prizes that are NOT throwback items?

    I think this is absolutely ridiculous. They shouldn't punish you for having TOO MANY event items... how are you supposed to even get the missing ones then?!?! I don't understand if you don't have throwback items to fill a palette why they couldn't have filler items? Like that's a pretty great achievement to have almost all the event items so how about Glu reward those players with k-star boxes or SOMETHING. Or just turn the throwback into another gold box so at least you can get those items and still participate in the event. Someone definitely dropped the ball on this one.
    Android (PM me to connect on Facebook)
  • JulesmoJulesmo Advanced Member Registered Users 634 Posts
    It isn't affecting my game, but I do think it is shady that those who are determined to have "most" of the Throwback items are not given the grinding event, but are given the chance to BUY whatever they have left to get. They don't have enough to trigger the event but have enough for Glu to ask them to chance it?

    Like I said, I don't have a dog in this hunt, but this kind of thinking from Glu will have a turn with all of us at some point.
  • Melimda119Melimda119 New Member Registered Users 49 Posts
    At this point I'm just done with the throwback events. There's a very specific hair that I really want, but I'm 99.9% sure that I'm not going to get it. I'm not rich so I can't spend $100 on kstars to buy a bunch of boxes that only have accessories and shoes. Being able to earn 4 boxes was somewhat fair, but even then I didn't get what I wanted. I'd rather them just have a throwback shop where we can buy the items from previous events. Even if the items are 200 k stars, I'd be willing to spend real life money to buy them. At least that way I KNOW I'm going to get what I want instead of having a super small chance at getting it. And the shop doesn't have to be permanent. It can just be open during mid-week events or something.
  • kokokokonutkokokokonut Community Moderator Moderators 25,832 Posts
    There wasn't time to fix it for this event, it will be fixed in the September Update. So there's that. :)


    ETA: It's been suggested that the actions of Hackers, with everything you can buy while spending not a penny on the game, have no real bearing on our games. 'They don't affect our game'. I do have to argue with that. Because the actions of the hackers who steal stars and spend those 'counterfeit' stars in the game, inflate the figures of what the profit should be. When an event Grosses 1000 stars, but when the money is counted 100 Stars have been actually earned or purchased....the game will be adjusted putting more heat on all of us. . However, the cheaters can increase their cost contributed to 10 times what it is, and won't be affected. 10 times nothing is nothing. The ones who will feel that pinch are you, me, and everyone else who play with legitimate stars. - and this is why I said it's time for another smack down that takes the events away from hacked games. I'm tired of subsidizing cheaters.

    Now I'm off to float in my pool where it's always a chill zone. Come on over. There's room for all of us.:)
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜




  • soundsprettysoundspretty Senior Member Registered Users 4,734 Posts
    I think that's the whole problem for this. I get that Glu is trying to make profits regardless of the cheaters but at the same time don't punish the people who are the ones actually paying. Making it harder for cheaters just makes it 100x harder for everyone else. It doesn't make sense. They should be looking into the people who were able to buy 20-30 throwback boxes during this event and check the receipts of how they actually got those k-stars.
    Android (PM me to connect on Facebook)
  • kokokokonutkokokokonut Community Moderator Moderators 25,832 Posts
    In addition to feeling bad over missing the event, people who voice complaints are being made to feel like we 'spoil sports' for finding fault with it. I've yet to see one person missing the event, post how happy they are with things just the way they are. The ones giving the side eye for complaining, all have the option to participate or not. A real thermometer would be if people who are unable to participate were to say things were fine. We all know that shoplifting in stores leads to higher prices. So, to say cheaters have no effect of the game is illogical. At least in my opinion. Where's Spock when we need him?
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜




  • soundsprettysoundspretty Senior Member Registered Users 4,734 Posts
    Hey, I've been saying for awhile when there was debate on whether some people would get the throwback options or not that it was going to start a riot and guess what. I DID get the event and I think this is bogus. I was actually defending Glu yesterday from someone saying they're greedy and they don't care about their fans. I just don't understand how someone thought this could possibly be a good idea. They claim it's a glitch but it's not really - they wrote it into the code that if you have too many throwback boxes you couldn't participate. And since people got angry about it they're trying to backtrack but it doesn't excuse the fact that they did it to begin with! They want us to connect in this game but how fair is it when you have friends who get special perks and you or others don't. It just makes everyone bitter. Especially after the disaster of last week they should have gone above and beyond to make this week special and instead have ****ed even more people off. I don't blame anyone for being sad or angry - I'd be livid! Working hard to get all those event items and this is the thanks you get for being a loyal player.
    Android (PM me to connect on Facebook)
  • JulesmoJulesmo Advanced Member Registered Users 634 Posts
    In addition to feeling bad over missing the event, people who voice complaints are being made to feel like we 'spoil sports' for finding fault with it. I've yet to see one person missing the event, post how happy they are with things just the way they are. The ones giving the side eye for complaining, all have the option to participate or not. A real thermometer would be if people who are unable to participate were to say things were fine. We all know that shoplifting in stores leads to higher prices. So, to say cheaters have no effect of the game is illogical. At least in my opinion. Where's Spock when we need him?

    You're right about the cheating causing costs to rise. What is Glu doing to counteract the cheaters? Because unless they are actively trying to stop cheaters, it isn't really fair to punish us. Stores have security, tagging and cameras to deter shoplifters but some still manage to do it, and we pay that price for that. Which is fine, since measures are in place to curb it. But to me, the KKH cheaters are pretty in your face about it, even posting here from time to time, and actively posting on social media about it.
  • soundsprettysoundspretty Senior Member Registered Users 4,734 Posts
    I would think it'd be pretty easy to catch the bigger offenders. Like you said, they brag about it and they don't exactly keep their identities secret. I wonder if it's harder too because the game is stored on your device. Unlike other games like K&K where it's obviously copied to a server somewhere for you to be able to restore your game and such.
    Android (PM me to connect on Facebook)
  • KalindaKingKalindaKing Glu Moderator Moderators 3,951 Posts
    I understand your concerns about cheaters and I want to provide some reassurance. First of all, we designed the game to minimize cheating. As soon as we discover how cheaters are trying to hack the game, we take action to prevent it.

    Cheaters don’t affect our pricing decisions. Honest players’ gaming experiences will not be affected by cheaters.

    If you become aware of how other players are cheating, please feel free to alert me through the forum so we can do something about it.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
  • KeemKeem Experienced Member Registered Users 357 Posts
    I understand your concerns about cheaters and I want to provide some reassurance. First of all, we designed the game to minimize cheating. As soon as we discover how cheaters are trying to hack the game, we take action to prevent it.

    Cheaters don’t affect our pricing decisions. Honest players’ gaming experiences will not be affected by cheaters.

    If you become aware of how other players are cheating, please feel free to alert me through the forum so we can do something about it.

    What kind of information do you need? Instagram accounts? The links to the actual "ga me enhancer" download sites? Physical evidence of the dolls that are, infact, cheating? Suggestions on anti cheats?

    The biggest irk is that we are the honest ones that spend our rl cash, and we are the ones with "incomplete" closets because of it. And we get no "reward" equal unless we give up our money.
    A doll that started the game a week ago but has it "enhnaced" can have *everything* because of this sale.
    I spent all my stars on opening gift boxes from week end event and with no warning this "gift" was happening, has left me with no stars, and no desire to spend to get more. Your sale means nothing to me.
    However, when I open IG now - I can look at all the happy dolls who literally state in their bio *enhanced* game, as they now have everything.

    I work in the gaming industry. Cheaters do no harm? I've seen them numerous times not only kill huge events, but actually be the cause of the entire economy collapsing resulting in the whole game itself being canceled.

    The games I deal with in my job are gorey, dark, rude, crude... KKH was my escape.
    I am a sad doll... I don't even have the will to tap for one box.
  • VatsVats Expert Member Registered Users 4,773 Posts
    Ugh!

    Today I'm at a really bad place with this game.

    I even forgot to grind and lost the hours of my turns.

    Yesterday I wrote at Apropos and totally saw what was coming, I wished that I was wrong.

    I really get mad at myself everytime I feel this way.

    I promise that I woudn't do all this circus here again, cause I already humiliate myself so much, but it's imposssible to go foward when we have unfinished business.

    Thought that I was ok about that f* hair, but about this I was wrong.

    Another huge punch in my face.

    I wish that I could put a poker face and ignore that, but I'm a lot reactive and I absolutely hate being mistreated.

    So congratulations Glu you're able to make a grown man to cry of anger :(
    Viva La Vida Á La Vats!
  • kokokokonutkokokokonut Community Moderator Moderators 25,832 Posts
    Keem, you're awesome, you know that. ANd while I know this is the vent thread....I urge you to at least do 2 reality shows and get your free 1st box. I got those hot Black pants, with what looks like lace parts. Can't explain better....but a really good pair of pants. ANd I saw at least 2 people get a TB item in their free box. So, 2 reality shows for a box isn't a grind. Yo might get poo, you might get something great.

    Sniff sniff. I wish my incorrectly locked out Android could get a prize. She's relaxing, doing a gig here or there and parties. But doll.....don't cut off your nose to spite your face. (grandma used to say that when I was being stubborn, and I heard it a lot. lol) 2 reality shows and then choose wisely. What have you got to lose? Maybe Karma will be great to you.


    ETA: Vats, I would give up my helicopters and jet if it would get you that hair. Come in for a hug. And the game is emotional.
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜




  • VatsVats Expert Member Registered Users 4,773 Posts
    That was a really good virtual hug Koko!

    You know that I would never let you give up on something that you like to I get something.

    xoxo
    Viva La Vida Á La Vats!
  • JulesmoJulesmo Advanced Member Registered Users 634 Posts
    I know this is a "love" weekend so hopefully anyone who doesn't want to see griping will skip new Hookah posts. I need to grumble though. Basically, I don't play this game to submit tickets and wait for help, or to post my details on a glitch thread. When something is wrong, I do that, but when two or three things are wrong at once (which, I'm sorry, can be the case with this game), I just skip it. I know, the way to get stuff fixed is to post in the glitch thread or submit a ticket. But I don't want to spend my KKH time doing that.

    I know we aren't supposed to mention other games, but I play ONE other game, a successful one with lots of players, that posts elaborate, days long events. There is an in game chat feature that I use with my group on that game, and not once has a person not gotten anything when everyone else did. I know this because we all talk about it.

    Sometimes I dread coming here at the start of an event because I know I'll see people upset that they didn't get it, or maybe I didn't get it and I find out here. PLEASE don't anyone take that as me having a problem with complaints, I don't, my point is that it's frustrating seeing game issues when we all deserve the same great experience.

    Ok, my vent is over. Try to fix some of this stuff, Glu. Not a bandaid when it happens, but PREVENTIVE measures.
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