I was set up for the 1st place, after a looooong time I had kinda chill group, only 1 TB that I managed to overcome easily with my last few looks, but she started sending up many looks shortly before SYS ending, so I decided to buy one extra ticket and send one more look...1 hour before SYS ending...it didnt get any votes! đŁđŁ
I really like the hair but its hard to be excited at the expense of others. It makes me so angry. This should be a fun getaway from the stress of real life but its just not.
My look didnât get votes so no earnable and no TS dress. Glu obviously wonât do anything about it so Iâll contact the team because I missed two items when I totally deserved themÂ
Could you tell me where I can contact them because I had same problem and I really feel so sad. đ Thank you so much! âĽď¸âĽď¸
Uhmm okay Glu no point in making this stunning dress a exclusive trendsetter prize if it's half gone in the photobooth. đ
EDIT: I was still trying to fix this issue and decided to remove my doll's tattoo and it worked for some strange reason just thought i should share my soloution incase any other doll has this issue too đ¤
My first time here! So frustrating as I didn't get any votes for the extra tickets that I bought though I'd submitted an hour before the show ended. So obviously, I really want a refund. There is no point in spending money without receiving any votes. Could anyone please tell me how can I contact the Glu support team since I want my money back? Any contact details like email or something?
Hello to everyone! Iâve never posted here before, but the event ended and I wasnât able to get the last earnable due to never receiving votes on my last look. I came here to see if anyone else had the same issue and looks like everyone did. This is so unfortunate. I came in second place overall, but I really wanted the earnable dress.Â
Iâm upset because of ticket buyers đž like okay whatever itâs your money and do whatever you want with it but at least donât be sneaky about it and climb your way to first place during the last minutes!!!
I just really want my money back, literally. Otherwise, I think I have to quit playing the game as it's unfair. While last week, votes counted really quickly within the last minutes, this week is completely a failure. I WANT MY MONEY BACK!!!
They can give everyone the prizes and any paid tickets can be added back to players accounts đ¤ˇđťââď¸
See, thatâs the thing that really makes my blood boil. Â They COULD. They SHOULD. But it will take us acting in unison, it will take us staying angry, it will take us forcing their hand before Glu will do what is right.Â
We will have to drag their meek pathetic twisted souls to the light before Glu will do what is right.Â
These screenshots are taken 20 minutes apart. HOW THE HELL DID SOMEONE GET VOTES IN MY TS ROSTER BUT I DIDN'T? I submitted 4 looks and didn't get votes for each! Sorry, I didn't bother to censor the names anymore, because maybe I'm not the only one in our roster who Glu did dirty. I'm not even blaming the first placer girl, because this is not her fault.Â
I am beyond mad right now. Mad at Glu for being one of the worst gaming companies out there, and mad at myself for not learning my lesson last Femme Fatale SYS.Â
I am sorry for all of the dolls who are in the same boat as me. I love you and I am one with you.Â
PS. Not expecting anything from Glu anymore. Since when did they care about us anyway?Â
 I absolutely agree that we shouldn't have to contact support.  It's insane that this is happening again, and I honestly truly despise this company lol.  But I highly recommend everyone does contact support who was knocked down because their last look(s) didn't go through.. because we more than likely are not all going to be given the prizes. They're going to make it as hard as possible as per usual, & you're more likely to get the prize you earned by contacting support than waiting on Glu to take action.. because they're really, really bad at doing that lol.
Edit to say: but definitely keep posting about how ridiculous this is!! Because that's the only thing that might get a reaction out of them, & everyone's concerns deserve to be addressed.
Did a fast styling with the dress. I think it will be searched a lot in the future. I hope they will make past sys items available with diamonds or something.Â
Hello all! First time posting, long time lurker! I too unfortunately had an issue with this latest SYS event. I paid for tickets for the first time and none of my looks got any votes for over and hour and a half. Something definitely was up.. it is hard for me to believe that no one voted or played in the last hour. I missed out on the dress... and lost money. Not sure what else to do.. doesnât make me want to pay cash to play anymore.Â
The system is completely trash. Last week, the votes came really quickly, like you can submit and receive votes in 1 minute. That's why I lost the prize last week. And this week, submit like 30 minutes before the show ends with your BUYING ticket, it happens over again and again and I SPEND MY REAL MONEY. Why the system takes the money quickly but votes count slowly? TRASH
I submitted a look with about 30-35 mins left in the event with an extra ticket i purchased and my submission didnât even get its votes. I wouldâve been in 1st place. Glu please fix this!!!Â
My last 2 looks didnât get votes!  I got 5th place by a miracle.  I was sick today, so I remembered to submit my tickets about 15 min before the event ended when I got the notification.  đŤÂ
I would LOVE to post a pic of my doll with her 1st place braid! But I canât... along with many others.. because 2 tickets submitted and no votes when you need 44 means.. no hair. Such a shame.. I know the person thatâs supposed to say this wonât so Iâll say ... Iâm so SORRY that everyone who should have won 1st place or 5th place do not have their rewards. â¤ď¸â¤ď¸â¤ď¸Â
iOS platform PM for FB requests đ #dontpunishpayingplayers
The thing is, we are informed here on the forum to message support to be compensated but what about all the players that arenât on the forum? Â That is absolutely NOT ACCEPTABLE! Â When Glu makes a mistake, Glu should automatically be compensating every single player. Â Itâs called customer service, something Glu should learn about.
Hello all! First time posting, long time lurker! I too unfortunately had an issue with this latest SYS event. I paid for tickets for the first time and none of my looks got any votes for over and hour and a half. Something definitely was up.. it is hard for me to believe that no one voted or played in the last hour. I missed out on the dress... and lost money. Not sure what else to do.. doesnât make me want to pay cash to play anymore.Â
You definitely need to contact customer service. Â Itâs bad enough when our âfreeâ tickets donât work but it is inexcusable when the tickets we buy donât work.Â
So truly sorry for everyone who didnât get what they were owed. Canât believe Glu let this happen again! I got incredibly lucky and the glitch worked in my favor. I passed all the busted ass ticket buyers in my group with two hours left, all on my free tickets. Then when they all changed outfits in the last hour and got no votes I was holding my breath hoping nothing would change. I ended first! I drink your ticket buyer tears. I drink them up!
For the second to fifth place winners who got jumped by the last-minute buyers, let em keep that hair! We can find better ones to style with đ but that doesnât mean we didnât deserve it. Just never ends at this point...
Comments
Thank you so much! âĽď¸âĽď¸
EDIT: I was still trying to fix this issue and decided to remove my doll's tattoo and it worked for some strange reason just thought i should share my soloution incase any other doll has this issue too đ¤
We will have to drag their meek pathetic twisted souls to the light before Glu will do what is right.Â
I play on iOS
#WhyBotherWhenGluNEVERlistens
I am beyond mad right now. Mad at Glu for being one of the worst gaming companies out there, and mad at myself for not learning my lesson last Femme Fatale SYS.Â
I am sorry for all of the dolls who are in the same boat as me. I love you and I am one with you.Â
PS. Not expecting anything from Glu anymore. Since when did they care about us anyway?Â
Edit to say: but definitely keep posting about how ridiculous this is!! Because that's the only thing that might get a reaction out of them, & everyone's concerns deserve to be addressed.
Did a fast styling with the dress. I think it will be searched a lot in the future. I hope they will make past sys items available with diamonds or something.Â
est 2014
Wtf glu. Give everyone the dress and hair
PM for FB requests đ
#dontpunishpayingplayers
#MakeTSfairOrREMOVEIT
#ListenToYourCustomers
#NoNeedToBeShady
I play on iOS
#WhyBotherWhenGluNEVERlistens
đ¸ be nice to each other đ¸