if you get in. And you don't Already have your ID saved, immediate go to help and save it. Go to the top left corner of your game screen and tap the 3 lines to access Options . Then tap Help, from that screen you can tap your ID button to copy the ID. Then go save it in a file, send it to yourself in a DM here. Whatever. Just save it in a safe place. Preferably not on your device.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you see a problematic post please dm the link🌟 💜Vats
Platform:IOS version 14 device: IPhone 11 Pro Max Level/Gender: 26 and Female it would start loading then crash not the day before show your style🥺😩🤦🏽♀️
If you are crashing And you have your Hollywood ID you are asked to send KalindaKing ia private message and include your ID. Im sorry this is happening to your games.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you see a problematic post please dm the link🌟 💜Vats
I finished the Cassio quest, though I did not pay the 40 K-stars for the additional event. I should note that I updated my iOS to the latest version after which point my game did open, but only once and now it is crashing again.
Are we going to have this sorted before the SYS this week, I’m already missing a chance for my throwback box and now everyone is getting pink dye. I’m having massive fomo right now
Details: game was working all morning, just tried to start it up and it goes to the loading screen then crashes immediately. Last thing I did in the game was open my daily box.
if you get in. And you don't Already have your ID saved, immediate go to help and save it. Go to the top left corner of your game screen and tap the 3 lines to access Options . Then tap Help, from that screen you can tap your ID button to copy the ID. Then go save it in a file, send it to yourself in a DM here. Whatever. Just save it in a safe place. Preferably not on your device.
Unfortunately my game won’t load long enough for me to access help. 😫😭
I keep on trying to log back in but yeah a newer game save comes up I think it replaced my old save somehow, I’m honestly not gonna stress it and accept the fact that my account is probably gone.
if you get in. And you don't Already have your ID saved, immediate go to help and save it. Go to the top left corner of your game screen and tap the 3 lines to access Options . Then tap Help, from that screen you can tap your ID button to copy the ID. Then go save it in a file, send it to yourself in a DM here. Whatever. Just save it in a safe place. Preferably not on your device.
Unfortunately my game won’t load long enough for me to access help. 😫😭
Update: I restarted and got temporary access! DMing my ID now.
Just checking in before I sign off for the night. The team will continue looking into this, but I don't think it will be fixed today. If your game starts working, please let us know and share what you did!
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Details: game was working all morning, just tried to start it up and it goes to the loading screen then crashes immediately. Last thing I did in the game was open my daily box.
I waited half an hour and restarted my phone again (I tried that before) and this time the game was able to load... Not sure if that's very helpful for you guys, but I thought I'd share!
Details: The game had been working alright, I started the zebra book launching quest at oak in soho (trying to dig up dirt on the upcoming biography), I spoke to the NPC there, and bam! game crashed refused to open
I was trying to do the weekly gig in the Monaco Casino and the dude "Stevie Rich" who should have been in Tvrn, Malibu, or in Chateau Nuit in Vegas is not appearing.
Platform: IOS Device: Iphone XS Female, level 33 or 34
Details: I uppdaterad the game in the afternoon, I bought some Halloween-boxes and finished the Cassio-quest. Then I went to bed, and the morning after it just crashes, I haven’t even been able to come past the loading screen. I’ve restarted my phone multiple times and it’s still the same, even with all apps closed.. It sucks 😩
details: I haven’t actually done quests in a while but after updating I wasn’t able to get into the game. It would stay on loading screen and exit. I restarted my phone and was able to get in. I finished the quest with Cassio. Collected my money from So Chic went around DTLA/Beverly Hills/ LAX and exited my game. After about an hour I went back and can’t access my game again
edit: I also opened 3 Halloween boxes when I was able to access my game after finishing the Cassio quest
Model: samsung galaxy s10+ Android: 10 Level : 33 Gender : Female Problem: app force closes after loading screen. I restarted my phone but it does not work still. I only had this problem starting about 5 hours ago. Was in the middle of a gig in tulip london. Can't rmb the exact gig name. I have already finished my Cassio quest, opened 1 halloween box and gotten the pink dyes from Kim. The last thing i did was the gig and open my daily box.
I was trying to do the weekly gig in the Monaco Casino and the dude "Stevie Rich" who should have been in Tvrn, Malibu, or in Chateau Nuit in Vegas is not appearing.
Save you ID as soon as you get in! I hope everyone is getting in now.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you see a problematic post please dm the link🌟 💜Vats
Hoping that posting my details here can ACTUALLY help resolve the problem Platform: IOS
Device: iPhone 11 Pro OS - 14.0.1 Gender/Level. Female level 99 Details: app won’t open
I reported this issue yesterday, finally after switching off my phone I was able to access the game, but today is impossible.
I play since July 2014, I don’t cheat and I used to spend regularly on this game, but I canceled my VIP subscription after the ridiculous problems we had with September’s update, and now I swear I’m so close to actually deleting the app!
Details: was working fine until like 3 hours ago? but now theres 'network connection problems' and i cant get in even though my wifi and data are both strong
it was working earlier today but now i cant even open the game anymore 🙄 and its almost sys time too
iOS Level 33 ❣ Daily Free Player ❄︎ Nov '19 - now #UpdateWeekdayTBBoxes ⋆ #TSusingAverages ⋆ #All4ItemsinEventBoxes ⋆ #20VideosforEveryone
@KalindaKing Since this issue seems to be happening users only, have you thought about contacting the AppStore team, maybe something went wrong on their end 🤷♀️ Just an idea
Why do I even bother 😒 It’s official I have SYS anxiety, does anyone else? PM me to add me on Facebook
Comments
Go to the top left corner of your game screen and tap the 3 lines to access Options . Then tap Help, from that screen you can tap your ID button to copy the ID. Then go save it in a file, send it to yourself in a DM here. Whatever. Just save it in a safe place. Preferably not on your device.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you see a problematic post please dm the link🌟
💜Vats
device: IPhone 11 Pro Max
Level/Gender: 26 and Female
it would start loading then crash not the day before show your style🥺😩🤦🏽♀️
device: iPhone 8+
i was doing reality shows in bel air.
Im sorry this is happening to your games.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you see a problematic post please dm the link🌟
💜Vats
#VIPKalinda
sorry i see you said the same thing, twins! lol
#VIPKalinda
Device: iPhone 11
OS - 13.7
Gender/Level. Female, Level 12
Details: stopped working around 10pm app won't open
Device: iPhone XS
OS: 14.0.1
Gender/level: female, I think level 39
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Device: IPhone 11
Level&gender: 29 and female
details: After I updated app it just wouldn’t let me in, would load for a few minutes then crash.
Version: 14.0.1
Device: Iphone 7+
Female, level 37 I think
Details: The game had been working alright, I started the zebra book launching quest at oak in soho (trying to dig up dirt on the upcoming biography), I spoke to the NPC there, and bam! game crashed refused to open
Edit: Also my phone has really heated up
Level 74 - 1st A+++ ✨
English is not my first language 🇮🇹
Device: Iphone XS
Female, level 33 or 34
Details: I uppdaterad the game in the afternoon, I bought some Halloween-boxes and finished the Cassio-quest. Then I went to bed, and the morning after it just crashes, I haven’t even been able to come past the loading screen. I’ve restarted my phone multiple times and it’s still the same, even with all apps closed.. It sucks 😩
device: iPhone 8+
female level 29
details: I haven’t actually done quests in a while but after updating I wasn’t able to get into the game. It would stay on loading screen and exit. I restarted my phone and was able to get in. I finished the quest with Cassio. Collected my money from So Chic went around DTLA/Beverly Hills/ LAX and exited my game. After about an hour I went back and can’t access my game again
edit: I also opened 3 Halloween boxes when I was able to access my game after finishing the Cassio quest
Android: 10
Level : 33
Gender : Female
Problem: app force closes after loading screen. I restarted my phone but it does not work still. I only had this problem starting about 5 hours ago. Was in the middle of a gig in tulip london. Can't rmb the exact gig name. I have already finished my Cassio quest, opened 1 halloween box and gotten the pink dyes from Kim. The last thing i did was the gig and open my daily box.
Level 74 - 1st A+++ ✨
English is not my first language 🇮🇹
Device: iPhone X
OS - v14.01
Female/ Level 30
Details: I haven't been able to access it since the halloween update, it has been crashing for almost 2 days.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you see a problematic post please dm the link🌟
💜Vats
Platform: IOS
OS - 14.0.1
Gender/Level. Female level 99
Details: app won’t open
I reported this issue yesterday, finally after switching off my phone I was able to access the game, but today is impossible.
From Italy 🇮🇹🍕🍝
Daily Free Player ❄︎ Nov '19 - now
#UpdateWeekdayTBBoxes ⋆ #TSusingAverages ⋆ #All4ItemsinEventBoxes ⋆ #20VideosforEveryone
It’s official I have SYS anxiety, does anyone else?
PM me to add me on Facebook