We identified an issue with the storyline hair and we're looking into it.
@KalindaKing contacted customer service and this is what they said.. they act like this is something usual and not a glitch since hair never locks.
Wow so support doesn't even know how the game works, shows how shockingly poor their training is!
He’s doubled down too when I said hair doesn’t lock
@KalindaKing if this is an issue being looked into why is customer service saying this was specifically intended? Why are we being told different things? Also if what they said was true and the hair was intended to lock after one use that is really messed up.
We identified an issue with the storyline hair and we're looking into it.
@KalindaKing contacted customer service and this is what they said.. they act like this is something usual and not a glitch since hair never locks.
Wow so support doesn't even know how the game works, shows how shockingly poor their training is!
He’s doubled down too when I said hair doesn’t lock
@KalindaKing if this is an issue being looked into why is customer service saying this was specifically intended? Why are we being told different things? Also if what they said was true and the hair was intended to lock after one use that is really messed up.
What even is that language, its so condescending?? Sounds like the particular support person is on a sad power trip while not really knowing what they're talking about!
@lovelydoll@Newsychick I got it offered when I went to submit my look. My npc has that hair color
Can someone please explain this in more detail? I have an NPC who has the November box strawberry blonde hair color. When I submit a look with them, I don’t see the option to purchase that hair color for myself. How does this work? Tia!
tbh, glitches like these should really not be talked about on the forum because Glu never wants us to be happy lol. they always fix the glitches that benefit us.😬
✨iOS doll since March 2020 ✨ 💓add me on Facebook: Clarissa Clair
We identified an issue with the storyline hair and we're looking into it.
@KalindaKing contacted customer service and this is what they said.. they act like this is something usual and not a glitch since hair never locks.
Wow so support doesn't even know how the game works, shows how shockingly poor their training is!
He’s doubled down too when I said hair doesn’t lock
@KalindaKing if this is an issue being looked into why is customer service saying this was specifically intended? Why are we being told different things? Also if what they said was true and the hair was intended to lock after one use that is really messed up.
What the hell, I'm so mad on your behalf! Like seriously, think about the people who aren't on the glu forum and put up with this customer service bc they don't have a Kalinda to advocate for them!!
We identified an issue with the storyline hair and we're looking into it.
@KalindaKing contacted customer service and this is what they said.. they act like this is something usual and not a glitch since hair never locks.
Wow so support doesn't even know how the game works, shows how shockingly poor their training is!
He’s doubled down too when I said hair doesn’t lock
@KalindaKing if this is an issue being looked into why is customer service saying this was specifically intended? Why are we being told different things? Also if what they said was true and the hair was intended to lock after one use that is really messed up.
What the hell, I'm so mad on your behalf! Like seriously, think about the people who aren't on the glu forum and put up with this customer service bc they don't have a Kalinda to advocate for them!!
Came with those forum receipts and now they changed their tune. Really makes me think that customer service just says whatever they want and dgaf about actually helping or resolving any issues.
Anyone else have a problem with that hair when they try to submit a look?
For some reason when i go to submit a look the hair bands disappear, i also tried to submit a look with the same hair for a second time and it told me i am using a locked item, when i bought it i had a "new item" notification on my accessories but nothing was there, i don't know why it thinks that hair is a locked accessory
oh wow. I was second guessing the fact that I didn't buy this in the Fitting Room but now that I see that it's glitchy I'm kinda glad I didn't. that was an expensive bundle (and the hair was the only cute thing I wanted) so this would've made me so irritated.
My game also takes the light effect off the hair when I start making my looks but if I take the hairstyle off and put it back on it fixes it for me. Definitely my favorite outfit this update 🦋✨
Hi guys! I don’t like to complain on this forum but, I have to bring this to everyone’s attention. For the last two sys’ there’s been a hacker in my ts group who’s always at the top of the leaderboard and openly uses unreleased items.
This is their newest look in this sys (the earrings and necklace are unreleased)
And the y2k rave one where they obviously had the ts prize before the event was done.
Now my problem, is that I reported this to customer service both times, yet this player has not been removed. I’m only posting this to hold glu accountable for not helping out a customer with the simplest of requests.
Comments
I was hoping my 6th look would score a little higher but oh well.
Played on and off since the beginning.
Facebook: https://www.facebook.com/profile.php?id=100023214764241
Level: 73/officially ran out of old story lines at 72
Ranking: A+++
Addicted
💓add me on Facebook: Clarissa Clair
Add me: https://www.facebook.com/profile.php?id=100080197724994
I hope this gets fixed for you! 😔
the voting booth didn't enjoy it but lmao idc. 😂
I've decided to either sit out or just bs around until the voting/entries is fixed. no use getting invested 🙃
I'll post my next look once my tickets reload lol I have an idea and I wanna see if I can execute it 😂😂
#FixTheWine
I'm completely undecided on this outfit. I don't know if it's worth the Kstars. What did you end up choosing?
edit: spelling
I tried making Kida and Milo but my closet is pretty limited. 😔
Latest 4 ⭐️
iOS player
Edit: I liked the first one in the second row so much