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Kaja
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Hey genthea! - no still the same, been about a week now - no offers thru rapid recharge - not getting the 5-6 free stars on any given day thru the purchase screen anymore either...interesting that this has happened before and possibly to do with upgrade?? Find it hard to believe that advertisers have just "stopped" in my…
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So I came to forums today with awesome news & huge thanks to you Kokokokonut! But first seeing your dog news slaps me again back to reality! Hope it turns out ok for you - you seem such a giver - you deserve positive vibes! (We had a beloved cat many years ago - she was also named Maxi (close) - but made me smile! Thanks…
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That's the worse part Syndra - all I did was update the KKH app on my iPad when 6.4.0 was released - as we all excitedly do whenever they're available! - game was and continues to be, stuck on "loading"...I could care less about having my purchases restored...that won't get me back 3 years of progress...and "earnt" money &…
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I am heartbroke - just got word from customer care after looking into my game ID that my save file is corrupt and I would need to start all over again with a new game and character....all they would do is restore my purchases... 3 years of gameplay just wasted - marriage, two babies, all levels, houses, cars - gone... I…
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Well at the risk of bringing down the excitement levels / and yes, I'm harping on - but I'm just hoping that the new update lets me get back in the game! - I'm still locked out since 6.4.0 - and no advice is helping... depressing seeing all this that I'm missing out on - I don't usually go more than a few days without…
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Another update - but not a good one sadly...I had a reply from help desk with advice about using iCloud as a means to reactivate my latest game...which I followed of course - and as per above - I got in to the latest version of KKH - and was looking promising when asked if I wanted to "Load iCloud Backup" - excitedly I…
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So, I had a little win today! - using a spare household iPad (a mini) I restored from an iTunes backup of my iPad - because I have KKH updating on iCloud - it fortunately brought back my game - although it's only loaded based on the version of KKH that's from my backup - which was from November last year...so not my most…
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Great advice Kokokokonut - I basically always make sure I don't close the game if I'm under 10 stars - then I've always got a "reserve"! - and yeah funny - I've picked up that trick of starting to close in Oak! - but I like the idea of the shift in Kardash - I'll be using that (when I get back in! Haha)
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Seriously Kokokokonut - they need to put you on the payroll! - haha - I updated with 6.4.1 - with much anticipation - but still stuck...again i'll hold out though - if and when I get back in - the first thing I'll be doing is getting my game ID! - that and trying to convince my wife in the game not to break up - that'll be…
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Just wow....who is actually looking at this? - I know this is pretty trivial in the grand scheme of things - people starving, war, etc. - but this is a massive empire earning loads of money for "someone" - get it sorted Glu!!! ...and again thanks Kokokokonut - yes we are posting on a number of threads - but it's just out…
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Thanks Kokokokonut - you're a legend! - at least someone is replying and trying to help users! - I'm going to take your advice and hold out - before I delete! In the meantime - any thoughts on just resetting my iPad and restoring from the last save on iTunes? - I guess at least then, theoretically I'd the get the last…
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So last resort here - I'm not getting any helpful responses from Glu help - just dismissive repeated standard reply - clear cache, free space, strong reliable wifi... I've replied twice now with info as requested - my cache is clear, wifi is strong (download 22.13Mbps, upload 13.23Mbps), have over 20Gb free space on…
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You're not alone missmaeko - but the fact you've been unable to open the game since February makes me even more depressed! - I've only been unable to access since the April update! - I'm just thinking that I have to wait until a new update is made in the hope that might "re-boot" whatever is stopping my game opening - I'm…
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' Thanks Kokokokonut - this is the first response I've had from anyone from my posting about this load issue - so thanks immensely for that firstly! - I've only had a couple of standard email replies to logging the issue with the Help Desk - and haven't even been allocated a ticket - so I'm pretty sure my case not even…
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Ive got the same issue Nessie, - I've been playing for over 3 years - never had issue - was playing the game last week - for an hour or so, then saw update / so I selected update - and that's it - haven't been able to get back in - just hangs on loading page - eventually blacks out...not sure what's going on - but if you…
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Also gutted - I've been playing KKH since it was first created, but since the April update - I've been frozen out...won't open from the loading page...just crashes...I've tried all the suggestions I've seen - including from the standard help desk reply I got back when asking for assistance. For info I'm playing on an iPad,…
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Hiya - also can't load game after 6.4.0 upgrade - was working fine for over an hour of playtime - saw update - so did - but haven't been able to load since upgrade - was over 24 hours ago. Playing on an iPad - v.9.3.5. Sorry as well Glu - but the garb about needing at least 10mbs download & 3mbs upload, doesn't cut it -…
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