Comments

• Many of us had the same problem--several threads in the other room--and we all submitted tickets to be told that Glu does not refund nor give the gems. iTunes also refuses to refund. So if you don't give all these players money back, or coins, or gems, you are admitting that you are actually cheating players. It's blatant…

  in SVZ 2 defraud help Comment by Matango November 2013
• Hello, the same happened to me and other players with gems. The most upsetting thing is that neither iTunes nor Glu want to refund, nor accredit the gems we paid REAL MONEY FOR. it's a fraud.

  in In app coin purchase never appears Comment by Matango November 2013
• Exactly what happened to me, and it seems both iTunes and glu don't want to refund nor to give me the gems I paid for. Check also other thread in same forum room

  in $100 spent but.. Comment by Matango November 2013
• I have been writing to both iTunes support and glu. What is just unbelievable is that iTunes claims that they cannot refund and Glu answered my ticket saying they can't accredit gems if not confirmed by iTunes. I have been taken the money from my card, but nothing happened in the game. And after I tried the first time I…

  in Money took, but crystals didn't give out. Comment by Matango November 2013
• same shit, people do someting about it jfc

  in Money took, but crystals didn't give out. Comment by Matango November 2013
• same problem here, can buy, but no gems are accredited...wtf glu you do nice games but igp and customer care are total crap

  in No gems Comment by Matango November 2013
• Got reply from the ticket I sent two weeks ago, they apparently passed the info onto the technical team...hopefully will fix the problem soon...it's such a pity to have a new hero and not be able to use it :( So many players are experiencing the same problem...

  in Problem with using the new rat looking character Comment by Matango October 2013
• Kinda boring though...

  in Jaral? Map expansion? When? Comment by Matango October 2013
• Hi guys, Got finally a reply from the ticket I sent and the info has been passed onto the technical team, I hope they fix this quickly, cuz I told them that we had an upgrade that we can't actually use...what's the point of having new hero that gets the game stuck?!?

  in grazzak unplayable Comment by Matango October 2013
• Hi guys, I've tried to backup and switch off device, reset device, but nothing changes (pad4 ios7.0.2). I have all stars (314), so I guess until they will release the new update with the last three stars in Jaral, they will not fix Grazzak problem. A lot of threads about it, must be a bug, not a problem of devices, I…

  in Problem with using the new rat looking character Comment by Matango October 2013
• Same problem with my Grazzak, got it to lvl 13 and now freezes the game if I try to use him for any mission. The game still works fine with other chars, but they are all lvl40 so no real fun...

  in Problem with using the new rat looking character Comment by Matango October 2013
• Exactly the same for me. Got all heroes except Oda, most of them at lvl 40, and after I got Grazzak to 13 I can't use it anymore. If I use any other hero in team it works, if I want to lvl Grazzak up it freezes. I wrote a ticket, still didn't get any reply. I hope they will fix this very soon...

  in grazzak unplayable Comment by Matango October 2013