If you are on Android, here is some info on that: http://ggnbb.glu.com/showthread.php?1749-Android-Glu-Credits-balance-showing-zero If you are on iOS, please submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask
In order to earn the credits you have to follow the instructions in the ad (view videos, download Tapjoy offers, etc.). If there is an issue with the ad itself, where you can't do that, then can you tell us what device you're on? Thanks!
Based on some of our tests, this was an approximate test to gauge relative data use. Before videos: 6.07MB After watching 1 video: 12.30MB After watching 5 videos: 24.5 MB It seems each video is about 6-10MB, as repeated ads don't need to be re-downloaded. So hopefully that helps answer the question!
All of the GGN users are now redirected here- so if someone clicks that GMan button, it will take them here. Newer games have been slow to add the button, but it will be standard eventually. As for previous forums, I do understand that conversations went on for longer, however, I also remember hundreds of…
We are unable to view your account from here so we cannot address billing/currency issues. Please submit a customer care ticket: http://glumobile.custhelp.com/app/ask
The only way we can help is if you submit a customer care ticket here: http://glumobile.custhelp.com/app/ask We are unable to see your account here on the forums.
Hi there, you should definitely submit a customer care ticket for billing issues. We have no visibility into your account from here. http://glumobile.custhelp.com/app/ask
Because we have no visibility into your account here, you'll need to submit a customer care ticket to address the currency issue: http://glumobile.custhelp.com/app/ask
We have not been able to reproduce the issue so the best we can do at this time is have you submit a customer care ticket to document the issue. Ensure you've updated to the latest version of the game and your OS.
The devs have been unable to reproduce the problem and without reproducing it there isn't much that can be done to address it. There's been extensive testing. The only other thing to do at this point is ensure you have enough space, have updated to the most recent version of the game and Android OS and submit a customer…
Hi David. We don't have access to billing accounts here on the forums, so you'll have to submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask and address this with them.
We do not have phone support. In order to get help, you'll need to submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask All billing and currency issues must be addressed through the ticket (we can't see into your account through the forums).
You can set purchase permissions in the settings of your device. If you aren't sure where those are, google based on your device/platform and you can find step-by-step instructions.
As the announcement on every forum says, we are unable to addressing billing/currency issues here on the forum. All business must be conducted through the ticket system.