Hi everyone, can you make sure your Operating System Version number is included when you post your details? I'm sure this isn't going be a one on one support issue, but we have to get used to including it with the rest of our info. It helps them to identify patterns, and get a head start on fixing things.
But please don't worry, I'm sure Glu will fix this, and make it right.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
Yes. I made extra sure before I posted it. I've also posted a query in the weekend event thread and three other iOS players have confirmed that they are not receiving the Event stars from their "friend" helping with the gig either.
Should I direct them here? I know the Android situation is more dire but this is a glitch too.
Thanks for all your info everyone, I haven't heard anything back yet, But it's pretty obvious this is hitting a lot of Androids. As soon as we have any info, we'll post it here.
*****And Hi Charlotte, Nice to meet you. I asked about whether the event had started when the gigs began, because it has been possible to get up a few hours before the event starts. Start a gig or date, (or whatever you're thinking the event will be) Tap out all their energy at say 3 am. 2 hours later, when the event starts, they've already gotten 2 or 3 stars filled, and there energy is back up to about 24 (2 hours accumulation) when the event starts. So....that was a loopehole, about how to start early, if you're willing to take a chance and choose the right thing to do. I didn't know if that still worked, and wondered if maybe that's why points weren't awarded. That wasn't the case, so no need to offer that info any more. We've narrowed down that it's Android, now I'm trying to find out if any Androids HAVE been getting the points.
I understand! Nice to meet you too Thank you for looking into this for us!
Hey Koko I started my gig after the beggining of the event that was 6am here.
Has been 4 hours since the event started, right now I should've doing my second shift cause my pets are recharged, as an experienced player I can tell that I could made at least around 70 points at the event right now, I hope that Glu help us not just with fixing the issue, but also compensate us with extra points for the time we lost otherwise it's going to be impossible to finished the event. Thanks.
Hey Koko I started my gig after the beggining of the event that was 6am here.
Has been 4 hours since the event started, right now I should've doing my second shift cause my pets are recharged, as an experienced player I can tell that I could made at least around 70 points at the event right now, I hope that Glu help us not just with fixing the issue, but also compensate us with extra points for the time we lost otherwise it's going to be impossible to finished the event. Thanks.
Agreed! I would be grinding for event stars to get that hair! I don't know what to do. Play and hope I get the stars I'm due, or wait it out for a solution, but possibly miss out on the event items. I don't want to waste my time either. ugh.
Ok, till we hear back I'm just doing gigs as if I were getting the event points, not feverishly, but I'm still working. (so many 8 hour gigs it's not funny. and I did a 12 this morning) and keeping track of my finished gigs.
I've updated Glu about the iOS games not giving invite a friend points,
And a different note. we just found out the Android transfer didn't work for Wish. Some people said it works, but it didn't in her case. So just keep that in mind if you go to transfer at this time.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
Glu is working on the Androids not getting event points at the very moment and it's very high priority. Hopefully we'll have it fixed right away.
Waiting to hear about the iOS games not giving friend points, Thanks for your patience everyone, as I know more I'l let you know.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
Thanks everyone, they're working on it, and it should be fixed shortly. I know the next question will be about the stars you didn't get, and when everything is working I'll see what I can find out about that.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
I'm on Android too. I completed the 8hr Sapphire movie gig around 10 am this morning (I started a little after 9:30) and didn't receive any stars which is so weird because I had a dream that the weekend event wasn't working! I'm glad that Glu is working on fixing the problem. I really hope they compensate the people who aren't receiving event points. We're missing out on valuable play time!
No cheats, no hacks.
Android - message me to add me on GooglePlay
This stinks !! I crank out on Fridays gigs so I can coast the rest of the weekend. Anyhoo Koko, I know you and Glu are doing what you can, for me, an android user I am not receiving stars on any gigs or from my friends I invite oddly I did receive a star from 2 of my pets. Sigh. are any other android users getting stars from pets?
I have the same problem. Two 8-hour gigs (started one before the event started but finished after and usually I get event stars when I do that) and no event stars.
Hi. I just got back from an errand, and want to let everyone know that as soon as the issue is resolved, I'll find out about event compensation for the missed points. Again, if you're like me and doing gigs anyway, keep track of what jobs you did. You can pull them up on your feed if you haven't been keeping track of what gig or how long, etc. I don't know if it's necessary, but if compensation occurs according to how much you would have earned, I want my gigs adding up. I don't know what they'll do, but I will find out when this issue is settled.
I just want to personally thank everyone for their cool heads in the situation. It's appreciated. And so far I haven't heard of any Android getting the points, but if there's nothing wrong, why would they pop in and post, you know? If that changes, I'll let you know here. Again, thanks everyone. We'll get through this.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
Comments
But please don't worry, I'm sure Glu will fix this, and make it right.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
Android 4.4.4
Galaxy S4
Max Level
Female
Android 4.3
Level 29
Male
no stars after my 8 hour event, this is so upsetting
#ComeBackVats
OS Version: 5.0
Device: Galaxy S5
Level: 28
Completed an 8h gig a couple of hours ago and did not recieve any eventpoints. Super annoying and hoping for a quick fix soon...!
Yes. I made extra sure before I posted it. I've also posted a query in the weekend event thread and three other iOS players have confirmed that they are not receiving the Event stars from their "friend" helping with the gig either.
Should I direct them here? I know the Android situation is more dire but this is a glitch too.
I play on iOS
#WhyBotherWhenGluNEVERlistens
I understand! Nice to meet you too Thank you for looking into this for us!
Also deleted old Facebook account. Please refriend me if you play iOS.
https://facebook.com/profile.php?id=100009525168362
Has been 4 hours since the event started, right now I should've doing my second shift cause my pets are recharged, as an experienced player I can tell that I could made at least around 70 points at the event right now, I hope that Glu help us not just with fixing the issue, but also compensate us with extra points for the time we lost otherwise it's going to be impossible to finished the event. Thanks.
Agreed! I would be grinding for event stars to get that hair! I don't know what to do. Play and hope I get the stars I'm due, or wait it out for a solution, but possibly miss out on the event items. I don't want to waste my time either. ugh.
Also deleted old Facebook account. Please refriend me if you play iOS.
https://facebook.com/profile.php?id=100009525168362
I've updated Glu about the iOS games not giving invite a friend points,
And a different note. we just found out the Android transfer didn't work for Wish. Some people said it works, but it didn't in her case. So just keep that in mind if you go to transfer at this time.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
Android maxx
4.4.4
Level 34
Female
OS Version: 4.4.2
Device: Alcatel hero 2 8030Y
Level: 25
Male
Completed an 8h gig and did not recieve any eventpoints
Android 4.1.2
LG - E440
Level 41
Female
Waiting to hear about the iOS games not giving friend points, Thanks for your patience everyone, as I know more I'l let you know.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
Platform:Android
Device: Galaxy S3
Level:36
OS Version: 4.4.2
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
HTC Desire 816
Level 35
Female
I finished an 8 hour gig and I didn't receive the points.
Android phone 5.1.1
Samsung Galaxy s6
Android - message me to add me on GooglePlay
Android 5.0.1
HTC one m8
Level 21
Female
*ANDROID player - PM me to add!
Windows 8 PC
Facebook web
Level 29
Female
Android
OS 4.2.2
Alcatel One Touch Pop C7
Level 36
Android 5.1.1
KKH v4.1.0
Level 33
Android - message me to add me on GooglePlay
Android 5.0.2
Lg g3 mini
Lvl 32
I just want to personally thank everyone for their cool heads in the situation. It's appreciated. And so far I haven't heard of any Android getting the points, but if there's nothing wrong, why would they pop in and post, you know? If that changes, I'll let you know here. Again, thanks everyone. We'll get through this.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
Android 5.1.1
Galaxy S6
KK 4.1.0
Level 41
I got 1 start from a pet around the time I was trying to complete the 8 hr gig