All I can say is players who actually paid money for tickets and used them and did not get votes and therefore missed out on prizes - this is actually theft from Glu. Wow, I am disgusted that there's been no acknowledgment - not even a "we aren't going to do anything about it"...Glu will honestly never see another dime from me, I already significantly reduced my purchases the last few months due to their tactics and ignoring us about feedback but this is the last straw. This is shady. There is no excuse for radio silence on an issue this large especially when it involves people's real life finances. This game isn't worth the real life anxiety it causes so many players.
@KalindaKing@eggsandbananas can you guys at least tell us if in the next upcoming SYS will it happen again? To send the look 2h, 1h, 30min before the event ends and not count?
she/her | android player 🌼 english isn't my first language
How is this fair? There were a lot of players who didn’t get their last votes, did they get the prices too? You obviously know there were issues since you fixed it for this player, so why not fix it for everyone?
iOS player 🌸 English is not my first language so I apologize for my grammar 🙈 Add me on facebook (let me know who you are on the forum if the names/picture don’t match) https://www.facebook.com/jennifer.lundqvist.792
That is such bull, we’ve been told many times before we can not be given the prize after the event has ended. Multiple times my last look votes haven’t come in and if they did I would have won.
That’s absolute BS and very shady of glu to sweep it under the rug and ignore it. What a crappy company 🙄 At the very least there should have been a “hey, we know what’s going on but we’re not going to do anything, sorry” statement. Ignoring it is wayyyyy worse imo.
My doll's name is Bea! iOS player since the release
Level 99 #FixTheWine
I wasn't affected by the glitch but it would be nice to have some sort of explanation or apology regarding the huge mess that was this event. I'm so sorry to everyone who missed on prizes. I know we got stars and diamonds but that was before the madness that happened by the end of the event with votes not coming in.
However, I still hope we will get some answers in this week's SYS, I think we all need to be assured that the glitches were fixed and won't happen again, otherwise I would prefer to not have a SYS event until everything is working again.
Android player Christmas lover 🎄 #duetstiesystemisunfair #fomoiskeepingmehere
@KalindaKing so is this a permanent change and the below no longer applies? Please update us, because for this SYS, people's votes were NOT counted if they submitted less than 30 minutes from the end, in some cases even 60 minutes!! We need to know if this is going to be how it is from now on.
Im gonna test out the wait times on the next sys and ill continue to update you guys on it so you dont have to waste money or time if you need to submit tickets early. Its unbelievable that i got an email back after i asked for a corporate number saying they will give me 10 kstars. I dont want 10 kstars i want acknowledge and everyone who didnt get their earnbles and TS to get their prizes everyone should at least get diamonds if they wont give out the top prize.
@AliBryant thank you so much for searching back and finding Kalinda’s post! I recalled that she had clarified this for us but I thought and stated she advised to submit looks 5 minutes before the end of the event, so I do stand corrected. That does not explain why myself and others who submitted looks 10 and even 30 minutes before the end of the last SYS event did not receive votes. The event was glitched from the beginning and Glu should have pulled the event, end of story. They KNEW some people were receiving and using glitched tickets, continuing the event and allowing people to continue spending money on tickets was just plain wrong. I am appalled and disgusted with the business practices of this company. Knowing that many of the people playing KKH are teens or children makes me even more angry that Glu is taking advantage of their customers!
Um aren’t those fb groups filled with hackers? And on the forum, (most of us) are honest players and are against playing hacked games? Why aren’t honest players a priority lol. Brb, boutta hack my game🙄
Some honest players be in there. Theres alot of ticket buyers and yes some hackers. I think the glitch benefited both so no way to tell if they were and i think glu wouldnt reward someone if they could see they were a hacker. Or at least i would hope not.
Some honest players be in there. Theres alot of ticket buyers and yes some hackers. I think the glitch benefited both so no way to tell if they were and i think glu wouldnt reward someone if they could see they were a hacker. Or at least i would hope not.
Agreed, not everyone in there is a hacker! I just always see way more posts of hacked games coming from fb than on here, which makes me think there’s more hackers on there than here. Def not saying everyone there is a hacker tho
Just for proof this is what they sent me and since havent replied with any info about who i can speak to about anything. 10 kstars is mediocre in my opinion.
I'm sorry that many of you had issues in the Show Your Style: Femme Fatale event. We are trying to get our servers ready for Show Your Style to reduce the number of connection issues. As I mentioned, when we tried to resolve the issue where some players lost tickets, it led to new issues in the last event. The next event should operate more smoothly; however, if you have issues in your game, please post on the forum or contact Glu Support for help. As for your last looks, the sooner you can submit them, the better. I recommend submitting your last look at least 10 minutes before it ends. We'll continue to monitor the event and do our best to reduce the number of glitches in Show Your Style.
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
God the Femme Fatale sys was such a horrible mess and after reading all the previous post; I'm sure Glu is having a big headache over it.
Regarding submitting looks 10 min before event ends is valid and has worked before and many players use that strategy, but due to the glitch this last sys had it cause problems with it. What Glu should have done was gave us a call stating "Warning; due to a glitch in this sys event please use caution when submitting looks as there might be problems that could present itself"
I'm playing another game and they are giving players a daily log in reward for being lock inside cause of the Virus, a nice gesture. At this point it would be a nice gesture for Glu and a way to resolve this mess is to give the sys prizes to everyone, extra dyes for male dolls/winners of the prizes.
Now, lets hope Glu has found the problem and fixed everything for the upcoming sys.
Like the acknowledgement. But if you read this thread many submitted way before the 10 mins and i myself did my other one 30 plus mins before and it got zero votes. So there was an issue that was on you guys. And many paid money for tickets who didnt get their votes which means they wasted money. Thats not fair. And we all deserve better then 10 kstars for that.
How is this fair? There were a lot of players who didn’t get their last votes, did they get the prices too? You obviously know there were issues since you fixed it for this player, so why not fix it for everyone?
@KalindaKing How is this fair? There were so many players who did not get any extra ticket and/or their last looks did not get any votes and only some people get a compensation? 15 kstars and 3 diamonds is not a compensation, just a joke tbh.
I really get all the frustration, but I'm pretty sure Kalinda is the last one at Glu's who is responsible for this mess. We should all know by now that she does everything to offer us the best game experience she can. I agree that Glu can be problematic, but it's not her fault. I think it's important to keep that in mind.
25 diamonds or 50 kstars would be a good compensation, that way we could all buy a hair or dress of our choice because we missed out on some? I don’t want to sound mean or greedy but I’m still mad I didn’t get the hair because of the glitch.
Please stop talking about hacking. There are enough issues to talk about that had nothing to do with any cheating.. Thank you so much. And saying you’re going to go search for a cheat tool, even sarcastically can encourage cheating in others. I’m sorry, but please understand and
Ix-nay on the eating-chay. (Pig Latin for nix on the cheating). Thank you
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
No ones being mean to kalinda. We all just want this resolved and shes our only connection to glu. So unfortunately for her shes gonna recieve feedback thats not good. We are just making the problematic stuff thats happened known. Sorry not sorry im not gonna be silent when theres an issue.
Comments
she/her | android player 🌼 english isn't my first language
English is not my first language so I apologize for my grammar 🙈
Add me on facebook (let me know who you are on the forum if the names/picture don’t match)
https://www.facebook.com/jennifer.lundqvist.792
iOS player since the release
Level 99
#FixTheWine
However, I still hope we will get some answers in this week's SYS, I think we all need to be assured that the glitches were fixed and won't happen again, otherwise I would prefer to not have a SYS event until everything is working again.
Christmas lover 🎄
#duetstiesystemisunfair
#fomoiskeepingmehere
#MakeTSfairOrREMOVEIT
#ListenToYourCustomers
#NoNeedToBeShady
Just for proof this is what they sent me and since havent replied with any info about who i can speak to about anything. 10 kstars is mediocre in my opinion.
add me on Facebook: kaydencekhh
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Regarding submitting looks 10 min before event ends is valid and has worked before and many players use that strategy, but due to the glitch this last sys had it cause problems with it.
What Glu should have done was gave us a call stating "Warning; due to a glitch in this sys event please use caution when submitting looks as there might be problems that could present itself"
I'm playing another game and they are giving players a daily log in reward for being lock inside cause of the Virus, a nice gesture.
At this point it would be a nice gesture for Glu and a way to resolve this mess is to give the sys prizes to everyone, extra dyes for male dolls/winners of the prizes.
Now, lets hope Glu has found the problem and fixed everything for the upcoming sys.
add me on Facebook: kaydencekhh
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
level 69
on a spending strike until everyone gets 20 videos ! 🍄🍃