🎆🎃v12.4 Update - Haunted Hollywood & Kim's B-Day!🎂🎃🎆

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Comments

  • alixoalixo Registered Users, Member 86 Posts
    edited October 2021
    All of my tickets and diamonds are gone as well ☹️
    iOS Player 
  • alvaasalvaas Registered Users, Member 333 Posts
    edited October 2021
    Is anyone elses energy stuck and not filling up?

    edit: fixed
  • SA93SA93 Registered Users, Member 79 Posts
    I was thinking I had 2 extra tickets that I had saved are now gone!
  • m1lk_jpgm1lk_jpg Registered Users, Member 108 Posts
    edited October 2021
    gmork said:
    I was demoted from gold to bronze 1 for this SYS. Has this issue been resolved for anyone? This sucks because ever since I started playing again in the beginning of the year I’ve been looking forward to anything Halloween related, including a potential Halloween SYS..

    I’m from Sweden so I don’t know how stuff like this works in the US, but if this was a swedish company I’d cause complete mayhem and demand actual money back from them, since I’ve payed quite a lot of money to stay between silver 3 and gold 1 in pretty much every SYS.
    me too. I messaged glue with a ss of my placement in the last sys as soon as this one started, but they have yet to reply to me or fix it. how is this still happening? 
    PS- Now I'll just patiently wait for our 15 diamond and 5 free halloween boxes compensation for yet again having such large glitches in the game :)
    🖤♡・゚:*✧·゚:* Joséphine*:·゚✧*:·゚✧♡🖤
    [ Jóh-zeh-feen ]
     •••iOS player•••
  • lululalulula Registered Users, Member 808 Posts
    Just coming on to add to this mess. my diamonds and dyes are all at 0, and my tickets reset to 2 and my extra ticket that I got in a diamond box is gone. 
    Platform: iOS
  • kkhjuliakkhjulia Registered Users, Member 110 Posts
    edited October 2021
    Where the heck did my +20 diamonds and my other 4 extra tickets go 😤
    @kokokokonut @KalindaKing
  • lululalulula Registered Users, Member 808 Posts
    Ok just checked the game again and dyes and diamonds are back… I guess the ticket thing can’t be fixed? 
    Platform: iOS
  • DelphineGarnierDelphineGarnier New Member Registered Users 4,452 Posts
    edited October 2021
    My tickets were there but I don't get how Glu can come out with so many issues and they can never compensate people. If other games do it, what's the excuse? 
    Edit: One thing I did just notice though is the amount of diamonds showing in my game is a couple of diamonds less than what I had before. 
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #bringbackwinered
    #fixthewine

  • LadyOLadyO Registered Users, Member 4 Posts
    Anyone else's game crashing? Right after the update?
  • ariellepariellep Registered Users, Member 104 Posts
    @KalindaKing can you give us some communication on when this will be fixed? I’m nervous to submit my next look until all my tickets are back. 
  • SDC93SDC93 Registered Users, Member 1,095 Posts
    @KalindaKing my timer is still stuck meaning that the ticket I should’ve received an hour ago still hasn’t joined my two other saved DB tickets. 
  • MadeleineKKHMadeleineKKH Registered Users, Member 62 Posts
    Anyone else that did not get the full amout of diamonds back? I had 17, but only got back 5.. Now i have 7 because of the call i got.
  • robertavyyrobertavyy Registered Users, Member 2,685 Posts
    I got everything back but not my extra tickets. 
    iOS player 
     
  • KristaLenzKristaLenz Registered Users, Unconfirmed, Member 312 Posts
    I got everything back but not my extra tickets. 
    Same
    Android player. 👾
  • dpetersdpeters Registered Users, Member 2,832 Posts
    edited October 2021
    I had saved 5 tickets I won from diamonds boxes and now I only have 4. Also, 30 of my diamonds are missing, I had 41 yesterday and now it only shows 11 😭 I honestly feel like crying right now

    Edit: Just checked and some of my dyes are gone too 😔

    Edit again: found a screenshots I took last night and I'm actually missing 32 diamonds 😭 I'm so worried we might not get back our stuff
    Android player 
    Christmas lover 🎄
    #duetstiesystemisunfair
    #fomoiskeepingmehere
  • DelphineGarnierDelphineGarnier New Member Registered Users 4,452 Posts
    I had enough diamonds to get a dress or a hairstyle if I wanted to, so I'd like my missing 4 diamonds please.
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #bringbackwinered
    #fixthewine

  • Chloè_KKHChloè_KKH Registered Users, Member 1,301 Posts
    I lost 13 diamonds, my sys timer is frozen and hundreds of pink, purple, champagne, ice blue and gold dyes are missing.
    @KalindaKing can you please tell us how the team is fixing this?
    Android
  • gmorkgmork Registered Users, Member 22 Posts
    I just asked for my money back lol. Doubt they’ll give me anything but you guys should too tbh, maybe they’ll get nervous 
  • buffysummers0990buffysummers0990 Registered Users, Member 518 Posts
    It looks like after my votes are tabulated I’ll finally be placed back correctly in Gold. But I don’t have the correct amount of diamonds (21 instead of 30) or any of my extra saved tickets. Luckily I have a screen shot to prove it. My timer is also gone so technically I don’t even know if I was supposed to submit a look or not. I really am a very patient person when it comes to technical difficulties, because I understand shit happens, but this has gotten out of hand. How many sys’ in a row are we going to deal with this? Not all of us are obsessively taking screen shots to prove how much currency we had and we shouldn’t have to in the first place. 
  • SDC93SDC93 Registered Users, Member 1,095 Posts
    I reached out to support and they’re telling me the two saved DB tickets I had are actually free tickets which I know is false. @KalindaKing please help ! 
  • ariellepariellep Registered Users, Member 104 Posts
    Would love some communication on if the tickets/diamonds are going to be fixed on their own or if we need to submit a ticket to Glu.
  • Maria2019Maria2019 Registered Users, Member 384 Posts
    I lost 65 diamonds.

    Bottom screenshot was yesterday. Top is tonight after updating.

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