Feel free to PM me if you have any questions regarding the game or your account.
If you're jailed or marked as a cheater, don't expect me to help you there. You know exactly why that happened.
A top of the line phone is always going to give you the best gameplay, but I did see more complaints of crashes this weekend, so it's something we're looking into.
I THINK our deal with Papi ended. I'll have to double check. I'm more than happy to submit further suggestions as feedback for the devs, because this is something we love doing.
While this has been an issue several times since the inception of bonus players, I don't know about "alarming regularity." You're expressing your displeasure about it literally a single digit of hours into the event. The weekend event lasts almost 72 hours, and we just pushed out a new version which slows things down a…
Getting jailed pretty much disqualifies you from everything there is to do of value in the game except play the game. That's what being jailed is all about, so I'm not understanding what you're fighting for here. If you wanna contest the decision, that's for CS to decide.
We do get this all the time, but the bottom line is it's A LOT of coding. Every box and pick you acquire has a different name, and coding an "open all" script would require us to map that same code to every unique draft pick SKU you have. This can lead to spinning wheels of death and more random crashes at a more frequent…
This is noted in my feedback report, but it'll be more of a help to us if you note what kind of device your on. As per usual, the older it is, the least likely it'll be for us to really pinpoint what it is to provide you with valid help.
I'd advise you to continue waiting with support. You can also send an email ticket here--just be sure to provide your TSB21 Team Name: https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2021/?contact=1
I'm not an expert on in-game economy, and a lot of check boxes have to be checked for those boxes to go up, but we know how popular they are when they do. I'll still report this as feedback though.
In an ideal world, of course! It would be easier to strive for perfection if everybody played on the same device with the same Wi-Fi and/or network. Unfortunately, we don't live in such a world. These are easier fixes on an Xbox or a PlayStation. Not so much on a mobile device that people use for a multitude of different…
WIth the release of Legends this month and further releases of Prime XP, standard XP isn't going to be as common as it once was, but it'll still be made available through various means. Not everybody can be lucky enough to pull Legends and Primes, so we won't be doing away with Standard XP.
The lack of an X thing was reported last week, and then the tickets died down so I don't actually have a conclusive answer for what happened there. Continue to utilize the forum and the report feature for this. The screenshots do help.
If you thought I was mocking anyone, I apologize. I'm simply stating it hasn't been figured out. Every live product has some sort of lingering issue that the devs haven't figured out. I know TSB is the main game you all play, but this isn't exactly a new case in the industry as a whole. Despite popular belief, not…