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Yes, I have been able to keep my saucers the last couple of trials. :)
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Got to keep my saucers after the last trial. Yay!
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S2 E15 gets 4 fries
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Also, in case it helps, this happened on my new phone - samsung s9. Very frustrating. Just wasted a bunch of VIP tickets.
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So much for my theory... just lost 2 more saucers in the trial that just ended, and I was NOT connected to FB. Why is this happening? Please fix! Is there an update?
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Aargh!! I forgot to disconnect FB during the trial this week. I lost 2 more saucers. The one silver lining is that I think this gives weight to my theory that the FB connection is the cause of this glitch.
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Me too. What is that? It sounds like from your post it is from Restaurant Dash. I have never installed that game.
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adashplayer what I'm saying is to try DISCONNECTING yourself from FB when a new trial starts. Do NOT connect back until the trial ends and you've collected your final prize (I even waited a day after that to be safe). I was able to keep all my saucers again this weekend by doing that. I stumbled on to this solution when I…
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This may help - I just noticed that I'm no longer logged into FB. I didn't do that myself, the game must've somehow lost the connection. Anyway, when I logged back on I started getting the "cannot connect to server, retry" messages on the trial and noticed that I lost all my trial progress from this weekend. It eventually…
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Thanks for getting involved Dashing Mike. In case it helps, here's an update: I'm not sure why, but I just made it past the last trial with all my saucers earned again. That's 2 trials that have worked as designed. Customer Service did finally acknowledge the problem and advised that they could not restore lost saucers,…
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Thank you. I did try that, but I'm afraid you do not have the best CR reps. Every time I mention this problem or ask for an update they keep getting confused and tell me that I need to defend the saucers to keep them. I keep telling them I did, but it's like talking to a recording. They keep giving the same canned…
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Yay! Just went in to collect my end of Trial prize and I am happy to report the game did not remove my saucers! There was an extra long delay while the leaderboard loaded, and it took me rebooting the game to actually get my style points and prize to appear, but at least nothing was stolen. I'm happy the problem is solved…
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I'm on android. It did not happen after the first trial. It has happened after every trial since. It's some kind of delay in relaying info that makes this happen. The same delay happens every time I open the game whenever a trial is active. It takes a minute or two before I can go into the trial where I left off. If I go…
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That same scenario played out for me too yesterday.
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It just happened again. Lost all 3 saucers I earned over the weekend. Sent screen shots to Customer Care to prove it. Why can't you add least manually add them back after each trial until you fix the problem? That way we can fairly compete in the trial. I am now down 100 style points from where I should be when I compete…
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This is a known problem they have been working on for almost 2 months now with no fix in sight. There is a long thread about it below under "Glitch took my saucers". I have lost a total of 10 saucers. :(
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I have sent all of my screen shots to Customer Care. There were many since it has happened over the last 3 trials. The only ones I didn't have were from the first trial this occurred on since I didn't know it was going to happen. My answers to Dashing Mike's questions are the same as gypsychk's. This did not happen after…
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Similar problem for me, but usually only on those weird 360 degree movie theater videos. When they load (after a long delay), only the movie room loads - no video ever plays on the screen. So all I can do is look at the movie room. These videos used to work for me before the last update, so I know what is supposed to…
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Yes, that's what I'm doing. Just lost 2 more (really 3, but 1 was one that was stolen in a previous trial), so now I am owed 8 saucers. I've also asked them to reimburse me 5 gold I had to pay to extend time on a trial board where I was only short about 40 style points - if I'd had all my correct saucers I wouldn't have…
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I've lost 6 total now, and fully expect to lose the ones I earn on the current trial. I'm taking screen shots every time I complete one. :(
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Thanks for chiming in - I was was wondering if it was a common glitch or just my phone. I first reported this problem on 12/18 and am still waiting for a resolution. Ugh!
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I am owed Table Steaks and Out n Inning trial saucers from 2 trials ago, and Country Fried Cabin, Cutie Cakes, Tapas del Mar, and Merry Feastmas saucers from the most recent trial. This combined with the video problems (they rarely ever work anymore - please just remove those 360 degree ones as they kill all future videos…
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Just stole another 4 saucers earned in the most recent trial. I am LIVID. Am I the only person this happens to? It happens when I open the app after a trial ends. It takes a few seconds for the game to connect to the server for my individual stats, and in those initial seconds the Trial thinks I am a new player with…
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This is so frustrating! I just got another message asking me for a screenshot. I keep asking them a screen shot of what?! I can't travel back in time and get a screen shot of me maintaining my Table Steaks and Out n Inning saucers in the last trial. Meanwhile I continue to play the current trial unfairly DOWN 20 Style…
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The trial is almost over. Customer care is not responding. It shouldn't take a week to replace my 2 missing saucers. Please help!
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Bumping up
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I wasn't even able to pass the last venue (it was impossible unless you had tons of gold to spend on extras), yet somehow I came in 13th place. That tells you how difficult it is to finish! Ironically I'm happier with my prize of 5 VIP tickets than I would have been if I'd placed in the top 10 and received a lame Fast Flo.…
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The red notification number represents how many new levels you have in there to attempt. I agree - eats WAY too many VIP tickets. I got a small prize for each level I passed, and a bigger one at each hub. I don't understand what that prize level thing means. Maybe that's what you get if you finish everything. Which brings…
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I like the new challenges, but they seem to require a LOT of gold and VIP tickets. I don't see myself playing them much - I can't afford to.
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Me too! So happy!!!
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