[UPDATED 11/25] Facebook users who lost game progress [PLEASE READ]

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Comments

  • garisagarisa Registered Users 2 Posts
    ау есть кто?
  • Shelf_1981Shelf_1981 Registered Users 9 Posts
    followed instructions with the exception of writing on the subject line cause there is no subject line still no reponse
  • ktuluktulu Registered Users 1 Posts
    I have lost all my progress and I have submited 2 tickets already. No answer. I'ne invested money in the game and I want this problem sorted out ASAP or a full refund of what I have paid, otherwise you are running a scamm. Email : [email protected]
  • GluAdminGluAdmin Administrator 2,464 Posts
    ktulu wrote: »
    I have lost all my progress and I have submited 2 tickets already. No answer. I'ne invested money in the game and I want this problem sorted out ASAP or a full refund of what I have paid, otherwise you are running a scamm. Email : [email protected]

    Again, we have no visibility into your account here on the forums, so the only way to proceed is working with Customer Care directly.
  • a7eshkaa7eshka Registered Users 2 Posts
    подскажите пожалуйста.у меня произошла проблема в игре deer hunter 2014 исчезло всё золото ещё и показывает (-11,786) был бы очень признателен за вашу помощь
  • mrmagoo1mrmagoo1 Registered Users 1 Posts
    it would be nice if customer care would respond. I get the feeling they don't give a rats ***. maybe its class action time. I've submitted a couple of tickets so maybe an attorney can light a fire under their ***
  • evgen123evgen123 Registered Users 3 Posts
    I have lost all my progress 3 !!!! times and I have submited 2 tickets already. No answer!
    my FB ID 100000017444670
    i am again 1 lvl (((((
    i hate this game!
  • kisskiss Registered Users 5 Posts
    I have lost all my progress 2. I'm again level 1 too! :(
  • josan74josan74 Registered Users 1 Posts
    Yo tambien he perdido todo lo jugado... estoy tambien en el nivel 1.
  • mrennkumrennku Registered Users 1 Posts
    I have lost all my progress 2. :((
  • Domingo SánchezDomingo Sánchez Registered Users 1 Posts
    Well done l'do the same they lost al muy progrest
  • Gabs1970Gabs1970 Registered Users 1 Posts
    I have just lost all my progress. I was at Level 53, now all is gone. What is going on? Months of playing has just gone the drain...what nonsense. Please sort it out
  • ReiwynReiwyn Registered Users 1 Posts
    How can you replace or return what we have before? Total incompetence. You better change your company name or whatever coz im very sure no one will play your games anymore.
  • Evgen73Evgen73 Registered Users 2 Posts
    Хочу узнать куда делся мой прогресс в игре на Facebook и как мне все это вернуть????? Первый раз дошел до 15-го уровня все куда-то делось,стерпел.Второй раз дошел до 37-го уровня ктому-же деньги настоящие свои тратил опять куда-то все делось,сколько можно терпеть или это лохотрон такой,а не игра??? Мне интересно знать кто мне все это вернет??????
  • besharmbesharm Registered Users 1 Posts
    i m using laptop, and play on facebook, here is my game user name, 100001407656574. ,, i was on level 54, bus after 3 or 4 hours i open the game but now i m at level 1 ? please fix this problem please,
  • chorichori Registered Users 6 Posts
    yo tambien perdi todo
  • chorichori Registered Users 6 Posts
    chori wrote: »
    yo tambien perdi todo en su dia y tuve que empezar de nuevo me dieron 1000 de oro y listo valla caca
  • svfc649svfc649 Registered Users 1 Posts
    The code did not and I lost gold that I paid for. what do I do now?
  • baldeaglebaldeagle Registered Users 4 Posts
    I don't know if this will help in the future. I play using laptop using win 7. I used to use chrome as my browser and then f/b and consistently lost progress. I now use firefox as my browser and so far so good upto level 74. I am not saying that this is a fix but may be worth trying. Regards
  • thpauleythpauley Registered Users 2 Posts
    I lost all my progress from the past 3 or 4 days. Over 1,000,000 bucks and went back in levels and hunt zones.
  • andycomenandycomen Registered Users 35 Posts
    same here but this is the second time this has happened, was Level 55 and now Level 1. Earlier I was level 45 and then Lvl 1. So if you add the Levels I should be Level 100 .... I think Glu has to unlock all weapons and all levels for me thanks to their ineptitude and their **** poor programming when all other Facebook games work fantastically... Think I will not be playing this lousy game any more if they don't do anything about it....
  • andycomenandycomen Registered Users 35 Posts
    The last I remember I was playing Region 17 and shooting crocodiles and now I'm back to Level 1, this company sucks A.R.S.E bigtime !!!
  • Evgen73Evgen73 Registered Users 2 Posts
    Где мои бабки ЧМО
  • andycomenandycomen Registered Users 35 Posts
    Evgen73 wrote: »
    Хочу узнать куда делся мой прогресс в игре на Facebook и как мне все это вернуть????? Первый раз дошел до 15-го уровня все куда-то делось,стерпел.Второй раз дошел до 37-го уровня ктому-же деньги настоящие свои тратил опять куда-то все делось,сколько можно терпеть или это лохотрон такой,а не игра??? Мне интересно знать кто мне все это вернет??????

    Они говорят, что facebook есть проблемы, и он не может быть исправлена.

    Затем я снова потерял уровень от 45 до 1. с уровня 55 к 1. Это чертовски дерьмо !!!

    Если вы потратили деньги на игры. Они нуждаются в вашей квитанции или счета. Они вернем вам

    обратитесь в сервисную службу
  • Mona68Mona68 Registered Users 5 Posts
    I also lost all game progress! It's obvious by looking at stats I was much farther in the game. I have sent multiple complaints but received no compensation?
  • Marina MoeMarina Moe Registered Users 4 Posts
    gluadmin wrote: »
    Fellow Deer Hunters on Facebook,

    There was a temporary outage in the backend drive where players’ progress
    was stored. This outage caused some Facebook players to lose their game progress.
    We are very sorry for this and have put measures in place to prevent it
    from happening in future.

    ...Yet I've just dropped from level 100 with all the hardware, 150M bucks and only the bounties for Mekong, Tahr and Antarctica left to earn, to level 1 with basically nothing. This is getting annoying!
  • LINOMORLINOMOR Registered Users 100 Posts
    Stop spending $$$$$ We ARE ON STRIKE!!! Pass This on!!!
  • aamir2690aamir2690 Registered Users 6 Posts
    this game sucks. i tried every step i made ticket to team i emailed n asked for support. i tried difrent browser. but no reply or no proper fix to this bug. when ever i try to play this deer huner game on my facebook n when next day i open it all my progress lost every level every achivement everything and the boring game starts from begining. fade up with this head ache
  • harrylarry420harrylarry420 Registered Users 1 Posts
    I thought the energy was supposed to refill itself? Hasn't refilled at all.
  • nukemallnukemall Registered Users 2 Posts
    aamir2690 wrote: »
    this game sucks. i tried every step i made ticket to team i emailed n asked for support. i tried difrent browser. but no reply or no proper fix to this bug. when ever i try to play this deer huner game on my facebook n when next day i open it all my progress lost every level every achivement everything and the boring game starts from begining. fade up with this head ache
    Same here, I was cheated at least 200 glu credits I purchased with real money, submitted tickets but I'm having no reply for a month right now.

    I'm gonna give a 1 star review and alert people to avoid spending money with these cheaters.
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