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[RR] Sage
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Tap Sports Baseball 2017 has been shut down. You will not be able to load it any longer. The MLB Tap Sports Baseball 2022 and 2023 are still live and available.
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It isn't due to the update. There was an issue in one of the EA systems tied to login so the game was put into maintenance mode while that was being worked on. Should be back up and running now. Sorry for the inconvenience.
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Be sure to submit a ticket through the game and we can look into it.
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As you might expect there have been many tickets with unique situations to linking to previous accounts so there is still a backlog to get through particularly if it has to be escalated to the development team. I am sure we will be able to get it all fixed up but the wait will be much longer than usual for usually the…
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Sorry to hear you are having difficulties with the account. Continuing to work with the ticket you have open is the best bet. Based on your description this isn't a known issue or common so it will likely require discussions with the developers which obviously can take quite a bit of time to troubleshoot.
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You should have received an automated message that we received your tickets. If you did not please be sure to put in another one. Once you have received that you can be sure we will be replying as soon as an agent is available. If you already have a ticket in please do not submit more as that just increases the wait times…
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Not sure which app you are talking about but it is rare that an account is truly lost. If you can't send a ticket in through the app itself you can use our support page located here: https://glumobile.helpshift.com/hc/en/ In the upper left is a drop down to select the title you are having trouble with. From there we may…
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I don't have exactly why it was removed but that feature was removed from the game a while ago.
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Glad everything is working for you again.
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Very sorry to hear you feel that way. Our support teams try to resolve every issue to the best of their abilities. You can contact support in multiple ways (Web support page, email, or in game). They all go to the same agents (there are probably over 100 agents that could receive a ticket for KKH). If you use email or the…
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It is best to wait for your ticket as they will have all the specifics of your issue included when the ticket is received.
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TSB 21 allows you to block players so that you will not have to see anything else they say.
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Not a known issue that we are aware of. Since you already have a ticket in they will probably send you some general troubleshooting and otherwise just pass the information along to the team. If we get numerous reports we can likely look to a fix. Thanks for letting us know!
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Accounts are never lost. Our goal turn around time is 48 hours but lately we have been much faster than that. Looks like you have entered multiple tickets which really just confuses the situation. You have two tickets open that are waiting on your responses currently with one of them answered an hour ago.
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Sorry for the delay, I thought someone else was answering this. The team that monitors this room can't assist with the Crowdstar titles but you can contact them through the website if you can't get into the game. You may reach Crowdstar's Customer Care team either by:* visiting our website at…
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Glad to hear it is working
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Could be the way it was described or they just misunderstood. You don't need a new device as that one should work fine. Agents don't flag or unflag accounts that is automated so if something was detected all Ariel can do is ask for a review. If you reply to the ticket they should be able to tell you if it was temporary or…
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Be sure to submit a ticket through the game and we can check it out. There isn't a widespread issue that I am aware of but might be localization specific.
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There is an update coming up for WWE Universe, we don't have an exact date or all the details on what will be in it.
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There were some visual issues in game but nothing was actually lost.
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Your best bet is to submit a ticket so we can look into why the account was suspended
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You may want to alter your store options. This article may help you out https://support.google.com/googleplay/answer/1626831?hl=en
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Sorry for the delay. That is the best method to contact the customer care team as it includes your account information with the ticket.
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You should try out our new Diner Dash Adventures game. That will work on the latest devices.
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You didn't mention which app you are having trouble with
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No they are not connected at all. Completely different systems.
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Sometimes there aren't any. https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=general&f=there-are-no-videos-for-me-to-watch&p=all
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Be sure to update your ticket with those details (and you can add the screen shots) and we can have the dev team look into it.
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