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BHD

BHD · Junior Member

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BHD
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  • The admins aren't on here 24/7, but their normal response: If you have serious technical issues that just cannot wait, please submit a Customer Support ticket here: http://glumobile.custhelp.com/app/ask It may take up to 48 hours to get a response. Please keep in mind that we have dozens of games, across hundreds of…
  • The admins aren't on here 24/7, but their normal response: If you have serious technical issues that just cannot wait, please submit a Customer Support ticket here: http://glumobile.custhelp.com/app/ask It may take up to 48 hours to get a response. Please keep in mind that we have dozens of games, across hundreds of…
  • Hi I was just trying to be helpful to those who might not. I found out about the TapJoy account myself, not from within the forums. I'd love to have more challenges etc. but am at Level 30, & Contract Killer 6 as far as Frequent Killer Club Card goes. Anything I can do to,gain Glu credits is a plus. I just got the Ranger…
  • Lost Credit related etc. help tickets are filed at http://glumobile.custhelp.com/app/ask You may also post a game enhancement / improvement request. If others joined me in asking for things, we might actually get something in return. The people I have had contact with recently have been very helpful
  • I had a reply from Glu Support..... Which is a step in the right direction. I eagerly await a / some New Contract Killer 2 Frequent Killer Club Cards If more people would email them and ask, we'd all benefit File an online help request at ....
  • If you have a problem with credits etc. you need to file a request ticket. Glu are likely to reply that they can't help and will recommend backing up regularly. I don't know what devices you are playing on, but on the iPad there is a Cloud Backup & Restore option on the title screen, along with the option to backup the…
  • Most of the TapJoy offers provided "In App" have a "missing credits / currency" link at the bottom. Failing that, sign up for a TapJoy Account, and it will recognise your device, and know what apps you have. You can then report the "missing credits / currency" link at the bottom. This does work! I have used it several…
    in lost credits Comment by BHD October 2013
  • I don't know what devices you are playing on, but on the iPad there is a Cloud Backup & Restore option on the title screen, along with the option to backup the device to a PC using iTunes. If you're going to play a game regularly, especially if you're going to spend "real money", it makes sense to backup. Lost Credit…
  • OK.... I've just lost the 3rd 15 days worth of Stars..... WHAT IS THE DIFFICULTY IN ADDING NEW FREQUENT KILLER CLUB CARDS????
  • I have not seen any Mountain Goats in Contract Killer 2.... Is your post in the right forum?
  • I suggest that you go and register with TapJoy and download and try some of the free games at the App Store / Android market etc. as appropriate for your device. You'll get Contract Killer Glu Credits in return.
  • They're not going to do that. However, you can build up lots of cash, & buy lots of grenades... You can get good at melee killing and earn lots of Reactix..... You can sign up for a TapJoy account and download and try lots of other apps and earn Glu Credits in the process. Then you can play the weekend challenges and WIN…
  • All I want for Christmas is.... A New Frequent Killer's Club Card!! I've now missed out on a 3rd lot of 15 stars form the daily challenges, and the associated Frequent Killer's Club Card benefits. I've downloaded the recent latest programme update and was very disappointed not to have a New Frequent Killer's Club Card…
  • I can confirm that iCloud Back-Up & Restore do work. Having done an iTunes backup to PC, I did an iCloud backup. All seemed well, so I checked my inventory and took a screenshot, threw a grenade or two, took note of my inventory, then did an iCloud restore and checked my inventory again. All was well, so I now use iCloud…
  • Some advice here on backups. http://www.glu.com/node/16339 I have seen suggestions of using "toolz" to back up the critical files, but it doesn't work on the iPad, as whilst you can copy out the identified files, replacing them does not restore progress.... You restart. I am guessing that GLU have done something to prevent…
  • Why does the GLU FAQ not make mention of the Save to iCloud ability? I've triggered this by accident several times without realising what I've done or how I've done it..... There is a cloud symbol on the bottom left of the main menu screen Have the programmers not told support about this? I could have been saving to iCloud…
  • I do have a Android phone, but I don't use it to play CK2.... I'm on an iPad. I have seen posts saying that if you link the game with your Facebook account on an Android device, you can save game progress that way.... Not tried it, but seem to remember a reference to it in GLU help.
  • You need to submit a support ticket first, so that GLU know there is a problem and can maybe look at what is wrong in the program to have caused the situation. They will reply saying that you need to contact the App Store Support to get a refund but at least they'll know there is another customer with an issue. Then make a…
  • Restarting / resetting the iPad shouldn't lose your credits. As long as you haven't uninstalled the game you should be OK. If you have your cash, weapons etc. then you most likely used more credits than you realised in the heat of the moment buying reactix, reviving, etc. I think it is unlikely that the game glitched and…
  • Just lost a 2nd "Day 15" bonus because I don't have a "Frequent Killer Club Card" having reached "Contract Killer Level 6"
  • OK Well that answers my question, sort of.... If you saved to iCloud & Restored then it does work.... Although that's little consolation to you. Glu's normal response to back-up questions, loss of progress etc. is to recommend a full device backup via iTunes. It does leave the part of my question about how to trigger a…
  • Looks like once you get to Contract Killer 6 it's just replay the same missions over and over. I to have reached this point. I can do the Daily Challenge for 15 days and collect cash and goodies along the way, but when it coms to day 15 nothing, because there is no card to save the stars on. Not happy
  • I think the question means "how do you reinstall the software without losing credits etc". Answer is, you can do this on some devices, others you need to do a complete device backup in case you need to restore. Deleting the game and reinstalling is likely to mean bye-bye progress, credits, weapons etc.
    in reload Comment by BHD September 2013
  • I'm OK thanks, and you? I really would like to see some new content by way of something beyond Contract Killer 6. I've been stuck there and done 2000 ish missions I keep posting ideas and suggestions but....
  • If you did a back-up of your device after your purchase, you could restore it, losing only your game progress since the back-up. If you raise a support ticket, Glu's response is likely to be: Thank you for your reply. The game you mentioned does not save online. If you have made a backup using "iCloud" or "iTunes backup"…
    in DaBoss985 Comment by BHD August 2013
  • I'd ditch her and get another one.... She's clearly a "gold digger" I hope you are successful in getting a refund on your real money expenditure, but it sounds unlikely.
  • Well... That's nice to know Are there any more "Titles" due soon? I've just hit "Contract Killer 6" and there's no Frequent Killer's Club Card for the anticipated ⭐s from the Daily Challenges to save to Talking of which.... Are there any more in game Challenges on the way? as distinct from Special Events
  • OK, so a meagre few game adverts, but the low value sign-up ones have all gone Looks like Hell is going to freeze over before I have enough credits for a decent weapon to complete the challenges I'm stuck on.
  • I finally hit Contract Killer 6 on Chapter 10, Level 30 No new content for ages.
  • If you're that early in the game, it's probably easiest to just uninstall and re-install the App. You haven't had time to collect much in the way of Credits etc so you won't lose much. Worth making sure you back up once you do start to make progress and accumulate credits, weapons, cash etc.
    in edward guzik Comment by BHD August 2013
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