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Francis
Comments
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Just a quick note to let you know that our terms of service cover this topic specifically. We do not tolerate any abuse in our games. This also include naming your team with inappropriate names as we have seen and addressed many of those in the background already. If you get any harassment or inappropriate language: take a…
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You guys know that you have all these answers inside your game? have you looked at the built-in help section? This is also mirrored on the web here
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What is your team name in the game so we can research this? also what is your neighbor's team name if you know it?
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I asked the team to look at the logs to see if they can find anything. How many of you are stuck on the "try again" screen? can you give me your team names so we can try to see what's going on? Thanks.
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Double tap the home button, this will show you the multitasking screen where it will list previews of all apps running. swipe up to remove them from memory (if you are using an old iOS version, you need to hold down the icon until a red x shows up on the upper right corner of the icon). See this article for more info.
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Check your connection (don't use cell phone connection, try a good Wi-Fi connection). This means the game is not able to connect to the server. Close it all the way and remove it from memory then start the game again.
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This is a duplicate thread. the issues is being discussed in the link mentioned. thread closed.
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tbatti: OK, I'm not getting into this argument. I'm here to help you resume your game. Regardless of who's at fault for this; here is what you (and all others) need to do to resume the game providing you have logged in using one of the social media logins when you first started playing: Go to the Settings menu and LOGIN…
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Nice pictures Jemic :) Clark22: great. Customer care will follow-up with you in the ticket. Redbird: I asked and it looks like the offices are not open to the public sadly :( sorry about that.
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There is no fix to be done as there are no failures from our end as far as this specific issue is concerned. What happened here is that your account got disconnected from the social media you have been using. You just need to reconnect it. Just login with the account that you initially used. that;s about it.
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We are looking at this issue right now. Do you all use a login for the game? Your progress is tied to the method you use for social network. This should be recoverable if you login again using the same exact way you logged in the game when you started playing. This is explained in this article:…
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Good to hear some issues are resolved for you guys. can't wait for Spring training personally :) The SF Champs should be back in good form this year. Did you guys know that AT&T park is basically walking distance from the Glu offices?
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Thanks Jemic I will let them know about this thread.
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Amused and lawman should be all set according to Customer Care. Clark22: you need to send a screenshot to your ticket for that tournament game that is stuck. Continue in that ticket thread and we'll also address your other question at the same time over there. Thanks all.
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Thanks for the suggestions. I did send this to the TSB team so consider your request in good hands. hope they consider it for the future.
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I'm not abandoning the thread. Sometimes it takes a little longer than expected to get results. I ask for a little more patience. we're looking into all claims here and elsewhere. Thanks for your patience. i will update this afternoon as I am expected to get some info. ~Intensity~ is next.
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Sure, I'll ask them to check on your issues. Meanwhile I changed the thread title here since we're turning that low into a medium for now and hopefully high later ;)
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The opponent cannot make a game disappear. This is controlled by the system not a player. If he stops playing his turns and you are leading the game then after 24 or 36 hours the game will disappear and credit you with the win. That's the normal flow of the game. You're saying this did not happen. may be a glitch but it's…
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You are in the wrong forum. this is or Tap Sports baseball not Eternity Warriors 3. Please contact Customer Care from within the game to get help. they have in game support now. Thanks.
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Solarmen: I asked a rep to assist you with the issue. you should have been sent a reply and a resolution is on its way. Thanks again for letting us know how we can improve. Please continue your conversation in the ticketing system to get it resolved.
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Hi Solarmen, I'm sorry you had a bad experience with our Customer care team. I'm sure they care even though their reply did not reflect that feeling. Let me find out what happened from their end and see if we can fix this for you. I will post again once I have some info. Thanks.
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Thanks for pointing this confusion. Basically we just need need your PvP name. the original post is now indicating this.
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Check your connection to the internet. this is most likely the game cannot talk to the server. last resort close the game and remove from memory then start it again.
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Hello, thanks for your message. Usually there is a notification below the "try again" that tells you why you are getting this error. For example when we are under maintenance it will display this: Just try again later when the maintenance is over. Hope this helps!
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Hi Skylizzels, thanks for your message. Customer Care informed me that they are in receipt of your ticket in their system and they are responding to you today. Thanks so much for your patience!
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The only place to get help will be Customer Care where you have already visited 2 days ago. The response time is long because we just launched a new version and we are backlogged on support requests. Please be patient and wait for their reply. They are the only ones who can assist you. Thanks for your understanding!
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10,000 gold is quite the number, so you're saying this as a figure of speech? :) Do you have a screen capture to show what exactly is happening? also what is your team name? this will help when I ask Customer Care if they can assist with this. Let us know! Thanks.
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You need to contact Customer Care from within the game. From your main screen, tap on the question mark Icon and review the FAQs that explain how to submit a ticket.
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What device are you using? iOS or Android? this is most likely a glitch from the offer company. btw you can't get charged for anything unless you initiate a purchase and type in your password for the app store in question, glu does not have access to your payment info, this is all done from your device.
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We are looking into this. Please don't start duplicate threads The topic in progress is here: http://ggnbb.glu.com/showthread.php?119655-wheres-it-all-gone-! Thank you.
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