Try logging in again from your PC. If you have lost progress it's possible you may not be able to recover it. However, if you work with customer care, you should be able to recover currency.
In my closet the dress appears toward the top. First, special gifts and/or event dresses, then wedding dresses, then some more event clothes and it's in that bunch after the wedding dresses. iPhone 6.
Unfortunately, there isn't much that can be done about your progress. However, if you work with Customer Care, they may be able to help you get back any currency.
It's possible. But it may also mean that you aren't receiving gifts. You should get someone you know to gift you something and test it out. Try it out in the gifting forum. Closing this thread now.
Sorry this has been your experience. You should respond to your ticket- I think you can reject your ticket being closed? Regarding getting eyes on your issues, the teams watch for trends in highest visibility places (not the forums), so you should be honest and specific in your reviews.
You definitely report these issues to the offer wall, but I'm not sure what can be done. Be sure to close the game completely and restart- sometimes that works to have them show up.