Customer Care

General support for devices, billing, or technical support. For faster resolution, please review the helpful threads on the forum before submitting tickets. Please submit a Customer Care ticket for billing or currency here.

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Creating a Customer Care Ticket

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International FAQS

Our basic technical FAQs in Simplified Chinese, Traditional Chinese, Korean and Japanese
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Discussion List

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1.2K
Recover my game
started by Dargox
1
893
2
2.4K
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2.1K
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995
Small City theft
started by Mackaman
Closed
1
1.2K
2
1K
zero balance
started by dachozen1
1
870
1
1.1K
1
994
purchase wrong
started by Zevs
1
1.3K
2
959
4
1.4K
2
1.4K
0
774
0
805
0
704
galaxy s4
started by ciensen88
0
1.2K
0
816
0
940
0
981
HoD help
started by Jbone1987
0
739
3
1.9K
2
1.3K
1
3.4K
1
1.6K
1
938
0
768
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1K
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2.7K