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TotallyNotSteve

TotallyNotSteve · Experienced Member

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  • You'll have to submit a customer care ticket. We don't (and can't) deal with account problems in the forums. If you've already submitted a ticket, please follow up with the Customer Care team.
  • The team is looking into the issue. Whenever they've run into trouble, power-cycling the phone and relaunching the game has fixed it. Please make sure that you have an active and stable Internet connection when relaunching, and that you don't have any other applications open that might take up bandwidth.
  • Stop spamming the forums. The question has been asked and answered in other threads. We don't deal with your account here. You'll have to submit a ticket to our Customer Care team. [email protected]
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Get some gigs at Mirimount Pictures!
  • You can also do Contract Hunts to earn some quick cash if you need more money.
  • In the case of both issues, try the following: 1. Completely exit the game. 2. Open the Applications tab in your Settings menu. 3. Select Deer Hunter (or Dino Hunter). 4. Tap on "Clear Cache." 5. Restart your phone. 6. Make sure that you have an active and stable Internet connection. 7. Relaunch the game. That should take…
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • That's a known issue that some users are experiencing. Just restart your phone and try again, and it should work fine. We're working on implementing a fix for affected devices.
  • Try completely exiting and relaunching the game with an active (and stable) Internet connection.
  • To Whom It May Concern: I am experiencing a problem with GAME TITLE on OPERATING SYSTEM. Specifically, PROBLEM DESCRIPTION. In order to replicate this issue, I went through the following steps: STEP ONE STEP TWO STEP THREE I would appreciate your assistance in this matter at your earliest possible convenience. Thank you in…
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Please make sure that you have an active (and stable) Internet connection. The game needs to download resources to make the events work, and PVP will not function while the game is offline.
  • You'll have to get in touch with our Customer Care team, then. Be sure to give a VERY detailed description of the problem, including step-by-step instructions of how to replicate it. Email [email protected] directly.
  • Did you back up your save data using Google+?
  • Close the game entirely, go to your Applications menu, tap on Frontline Commando 2, and select "Clear Cache." After that, make sure you have an active (and stable) Internet connection, and relaunch the game. Also, be sure you're using the latest version of the game.
  • Are you on Android or iOS?
  • Some weapons are only available during special events, either in Mystery Boxes or during exclusive sales. Keep an eye out!
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem. For iOS and general support:…
  • Mystery Boxes drop pieces of the gun, which you then use to assemble it.
  • I'm not a developer, so I can't tell you what drives all of the design decisions. What I do know is that I've had many conversations with developers who are not only passionate about making fun games, but very concerned about their players' experiences. You may not always agree with their choices, but I can assure you that…
  • Despite the fact that the developers themselves don't come directly to the forums very often, they do care about players' experiences. In fact, the reason they're not here more often is because they're constantly working to improve things. Furthermore, they take hacking and cheating very seriously. Those of us who run the…
  • Using the support link at the bottom of the offer wall is your best bet. It may also help to close and relaunch the game one more time, with an active Internet connection.
  • If you had your save progress backed up with Google+, you may be able to recover it by uninstalling and reinstalling the game. If not - or if that doesn't work - then I'm sorry to say that you may need to start over. (That's not all bad, though! You can make different choices and see what happens!)
  • First and foremost, make sure you actually did everything necessary to complete the offers. If they're still showing up in the list, they're not finished yet. It can also take some time for things to be awarded, though 24 hours is approaching the longest. If you still have the issue, send a message to TapJoy or SponsorPay…
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