Customer Care

General support for devices, billing, or technical support. For faster resolution, please review the helpful threads on the forum before submitting tickets. Please submit a Customer Care ticket for billing or currency here.

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Creating a Customer Care Ticket

Need more help? After reviewing the forum threads and if you have not found an answer, Please submit a question to our support team.
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International FAQS

Our basic technical FAQs in Simplified Chinese, Traditional Chinese, Korean and Japanese
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Can’t Join Club
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